11620 San Vicente Blvd, Los Angeles, CA 90049
Price Range : Average
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01/20/2010Provided by Citysearch -
The shoe store is fine -- good selection, and the staff seem pretty knowledgeable. The clothing store is a joke. Service is just ridiculously useless. Want to buy some cold-weather running pants? Too bad, they only carry tights. Want to buy a Moving Comfort sports bra? Hope you wear a size 34 or up, because they don't carry anything smaller. Maybe the lack of selection has something to do with 50% of the store being devoted to cute but functionally useless ""casual"" clothes.
I really LOVE the unexplained personal questions when you make a purchase. My last name? My address? It's because they want you on their mailing list, but they don't bother asking you if A) you're on the mailing list or B) you WANT to be on the list. Every single time I have to ASK if I could just make my purchase, because they will spend 5 minutes or more trying to find me on a mailing list that I'm not on and don't want to be on.
(And am I really the only person who has this problem? There have to be a couple hundred working actors, writers and directors living in Brentwood -- none of whom would want to announce their home address aloud in public.)
I am relieved to say I'll never be going back, but let my experience save you some hassle: Don't bother! There are LOTS of other running/athletic stores to choose from!
06/21/2006Provided by Citysearch -
I just discovered this store and love it! I got excellent running shoes Asics...my fav, and the customer service was great. They will watch you walk and tell you what kind of shoes you should be wearing. They have a great selection as well. Also know that the shoe store is separate from the clothing store, visit both!!
05/16/2006Provided by Citysearch -
The employees talk behind your back. Everything is marked up double what the store pays for. Returns are restocked and sold again. Service is nice ONLY if you are spending a lot. Don't bother trying to buy kid's shoes, no one will help you probably because the 8% commission they get isn't enough. Stay away, your money is better off somewhere else.
10/17/2002Provided by Citysearch -
There are separate shoe and clothing stores in the same mall. The shoe side has all the top athletic shoes. Running shoes has extensive selections while basketball shoes selection was just okay. The service there is extremely courteous and knowledgeable. The best thing about this store is that there are always shoes on sale at a great discount.