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Location
Your dog's best choice in Los Angeles for boarding, daycare, grooming & training!
Neighborhoods
Palms, West Los Angeles, South Robertson
AKA

Dogwood Cage-Free Day Care & Boarding

Dogwood-Cage-Free-Day-Care-And-Boarding

Categories
Pet Services, Pet Boarding & Kennels, Kennels, Pet Sitting & Exercising Services

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Reviews

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10/24/2008

Provided by Citysearch - 
Overall
Jake loves this place!!!!!

We have been bringing our dog, Jake, to Dogwood for daycare and boarding for over a year now, and he absolutly loves it! Kate and Mick are so good to him--and to my husband and me! Recently, we moved to Honolulu, leaving Jake at Dogwood to wait out the quarantine period that Hawaii requires of all animals. He's been there for about six weeks now, and I couldn't be more pleased with the care he's getting. Kate sends pictures regularly, and emails with stories of the fun Jake's having with all his pals. Truly, Kate and Mick treat Jake like he's their own pet, and it's so good to know that he is in excellent hands. So if you want peace of mind while you're travelling--or just a happy place for the little guy to go and hang out with his own kind--choose Dogwood! There's nothing like it anywhere else.

10/16/2008

Provided by Citysearch - 
Overall
A warm, welcoming happy place for dogs

This is a 2010 update...We have been bringing our dog Champ to Dogwood a few times a week since summer 2008 and we love it!! More importantly, so does he! It's a special place!

Kate, Mick, and Barbie take great care of Champ. You can tell they are true dog lovers (they have a few rescue pups of their own who are with them at dogwood.)

Everyone is greeted by name when we arrive and Champ is so happy to see everyone!

There's plenty for dogs to do -- a big partially-covered outdoor play area where all the dogs romp and play, but plenty of calm indoor space as well, where dogs can nap, watch tv, and take a break.

At Dogwood you never hear dogs barking and whining, which is nice. Inside, it looks like a happy stress-free place for dogs -- dogs are playing and trotting around, not eager to get out like some other places.

At the end of the day, our dog is happy and tired. It's clear to us that Champ is well taken care of and loved at Dogwood!

We also rely on Dogwood for boarding whenever we travel. Kate always checks in with us during his stay to give a little update and check in. We feel so secure leaving him at Dogwood, knowing he's having so much fun!

NB - the review below sounds like they are talking about a different place. Kate and Mick are very nice! As I said above, taking care of Champ is not so easy - but Kate and Mick happily agreed to ""speak"" to Champ with hand signals, and have been very supportive of his progress. I have asked to pop back into the ""private"" space to take a peak at Champ interacting with other dogs, and Kate and Mick have accommodated -- it was certainly not overcrowded or filthy! Both the indoor space and the outdoor space are clean and tidy.

10/08/2008

Provided by Citysearch - 
Overall
Warning warning warning

There are so many warning signs, don't ignore them. First of all they really hate it when you try to peek into their kennel. The guy gets very very angry and cusses at you. They only allow certain days and certain time slots for open house where you can see the actual kennel. Why? Because they're hiding something you don't want to see-- overcrowding, filth, everything. Secondly, I really hated how Kate kept making me guilty that my puppy is too full of energy and needs obedience training. Her obedience training is a rip off and doesn't do jack. Even Petsmart classes are better, and they're not that great in the first place. They're the only place that takes cash or check only, no credit card. Hmm, sounds pretty convenient to Uncle Sam when they're audited, since technically on paper they only have less than 10 dogs instead of 50-80 in reality, eh? This Kate woman is so tired the end of the day she snaps at everyone, even her assistant and her customers. The only reason they have businesses is because there's no competition in the area. Trust me, Dogwood is not really what it looks like. Do your research.

09/22/2008

Provided by Citysearch - 
Overall
Used to be really good, has gone down, way down since 2008

This place used to be good, really really good. A few years ago, it was nice, clean, and Kate was very helpful. It's been around for a few years, but Kate and her companion really needs a vacation. She's gotten so rude to the point that I think she doesn't want to run the daycare anymore. I think she's pretty much lost it. The place is no longer clean, and let me tell ya, the place is so heavily guarded that they freak out whenever I tell them I want to see the backyard. Something fishy's going on, but I think they only clean up the place whenever people have appointments with them. Also I think they really abuse some of the dogs to ""train"" them because my dog's been having behavioral problems. In addition I think she must have some family problems of her own because she says the most unflattering things, and her companion cusses at me, a long time customer. I can hardly believe it. Maybe she needs a shrink. Maybe that sort of attitude is acceptable where Kate and her companion came from, but it's totally unacceptable here in civilized world.

The place used to be good, but it's gotten downhill, really really downhill. Avoid at all cost.

03/24/2008

Provided by Citysearch - 
Overall
Discipline, strict rules, good training. Rude but good.

Lots of people mentioned that the staff is rude. Yes! They are very very rude. The first time I took my puppy in I felt rushed by Kate and her helper. Another time I tried to calm my puppy at the front gate but the man was very impatience and said he has things to do. Basically they're very busy and just want to minimize interacting with the customers.

Keep in mind that I also tried other kennels besides Dogwood as well (Doggie Central, Club Fido, etc) and they're very noisy. You see, I tried very very hard to teach my puppy to not jump on people and to not bark, but everytime I go to these other kennels, he'd end up ""untrained"" and start jumping on people and bark. The reason is that the workers in the other kennels actually pet and praise jumpy and noisy dogs! I was soooo ticked off with the other kennels that I sware I'd never go to them.


A lot of dog lovers here complain about how tough Kate is to their dogs. Well, let me just say that this is not a place for your dog to get pampered and loved. This is a place where your dog is trained and educated to be calm and quiet. I personally believe that if you truly love your dog, you would provide your dog the best training and EDUCATION a dog can have, instead of spoiling your dog. A well trained dog can go to more places, is less annoying to other people, and is more loved. Hence, that is why I prefer Dogwood, where they use tough love to encourage calm and quiet behavior.

For all of these reasons, I'm giving 4 stars to Dogwood despite their apparent rudeness.

02/15/2008

Provided by Citysearch - 
Overall
AMAZING DAY CARE

I have been taking my dog, Wiley, to Dogwood since he was 10 months old. The owners treat Wiley like their own. I bring him in at 7am and am greeted with a warm hello every morning. I live in Sherman Oaks and although there are some other daycares on my way to work I wouldn't go anywhere else ever! I cannot say enough about Dogwood. Kate is an absolute doll and can help you with your training needs as well. It is a one stop shop. In short- I hightly recommend Dogwood to anyone who loves their dog and wants to give it a good daytime home.

02/13/2008

Provided by Citysearch - 
Overall
Unbelievably Rude

When I tried to look over the fence at my dog, I was told to ""f*ck off"" by one of the owners. I was stunned. I was not standing there long, nor had the dogs seen me. I immediately demanded my dog and then Kate, the other owner, barely apologized and then asked me ""what I expected her to do about it""

They were rude and miserable from day one and they will treat your dog like livestock. There are at least three other kennels within five blocks where they know how to treat their customers and their pets far better.

Trust me, I am very easy going and respectful of the people that run these kennels. I have never submitted an online review for anything before and I was so outraged that I feel I have to warn others.

08/23/2007

Provided by Citysearch - 
Overall
Dogwood Cage-Free Daycare Center

I am very suprised with some of the previous reviews because my chocolate lab, Pippa, has had great care and supervision at Dogwood! The interview process is extensive but the result is a safe environment for properly behaved canines, which is a great place for my dog to be. Kate and Mick have incredible skills which allow them to successfully manage this daycare with such a wide variety of dogs, personalities and temperments. I would also recommend their one on one training and grooming.

08/23/2007

Provided by Citysearch - 
Overall
Just...the best.

I began taking my two labs to Dogwood about 3 years ago?and today I continue. I drop off every morning, and pick up everyday after work. My dogs are always happy, well cared for, and treated with love. I knew it would be a wonderful place, when during our interview, I looked around and saw all the pictures of Kate and Mick?s Dogwood family. If you point to any picture, you will be told the names of the pups, and stories about their personalities?just like they are family.
At Dogwood there are dogs of every size, shape, and age seen together playing, sleeping, and just hanging out. The dogs have a huge play area where they can be off leash all day. There are also areas where the older or smaller crowd can get away and sleep on sofas, but I have also seen the puppies and smaller dogs together with large breeds, too. All the dogs are well mannered, and listen to both Kate and Mick. I feel safe in that my dogs are protected; and their playmates are healthy with shots up to date. I know because we went through an initial interview, to make sure everything was in order. If there is a question that an animal may be aggressive or hurt another dog, then that dog is not accepted. I like that the owners of Dogwood have integrity, and it is just not about money?Dogwood is about good experiences and happy dogs. The owners are genuine.
Dogwood has also come in handy at times when I travel, because the dogs are able to have sleepovers, or board for longer times. Since we are already accustomed to Dogwood, it has been an easy, and kind experience for us.
I feel very lucky to have the opportunity to enjoy this experience.
..and now to end with a Dogwood quote that Kate has on her front counter...
?To ere is human, to forgive canine.? - Dogwood 2007.

Lacey Perlmutter
Second grade teacher
Castle Heights Elementary



08/17/2007

Provided by Citysearch - 
Overall
Appalled

I agree with the ""beware"" comment. I took my dog in for his interview last week. The first thing the cold woman owner did was separate me from my dog. I thought she was taking him into the pen to get acquainted with the other dogs but was not sure since she did not tell me. I went into the office to fill out paperwork and could here him crying from the other room. She had put him into a cage in the back room and he could hear me out front. Then her partner, a man whom my dog had never seen tried to get him out. My dog was terrified. I heard no comforting words from the man to him and the woman instantly began accusing me of having a dog who was not friendly and rather aggressive. She told me I could not keep him there and I responded that I did not want to. Out of all the kennels I have checked out this was by far the worst. My dog is not aggressive and would only respond like that if he felt threatened. If your dog is a beloved member of the family and not just the family dog then I would never recommend this facility.

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