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General Info
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Los Angeles.

Regular Hours

Extra Phones

1-888-BEST BUY: (888) 237-8289

Acer, Alpha, Alpine, American DJ, Amp'd Mobile, Apple, Aspire, Asus, Ati, Best Case, Blackberry, Blackbird, Bluelife, Bose, Boston Acoustics, Bush, Canon, Case Logic, Casio, Cingular, Cobra, Compaq Presario, Creative Labs, Dialogue, Digimax, Digital Blue, Digiwa, Hewlett Packard, Japanese Victor Corporation, Macintosh, Mickey & Co, apple, at&t, ipad, iphone, refrigerators, samsung, sprint, verizon
Payment method
master card, visa, check, all major credit cards, amex, discover
West Los Angeles
Other Email

Major Appliances, Computer & Equipment Dealers, Computer Printers & Supplies, Consumer Electronics, Home Theater Systems, Cellular Telephone Equipment & Supplies, Office Equipment & Supplies, Automobile Radios & Stereo Systems, Television & Radio Stores
Other Information

Price Range : Average

Wheelchair Accessible: Yes

Parking: Lot, Private

Bike Parking: Yes

Specialties: Dance, Blues, Educational, Coffee Makers, Comedy, Cell Phones, Disney, Audio & Video, Fax Machines, Batteries, Big Screen Tvs, Heating Systems, Dryers, Blackjack, Dishwashers, Chairs, Window Air Conditioning Units, Heating Equipment, Animation, Bbq Grills, Gas Grills, Copiers, Barbecue Grills, Desks, Barbecues, Athletic Events, Music Theater, Ice Machines, Air Conditioners, Church, Drama

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Howard S.
Edited: 10/22/2017

I had a bad experience at Staples Canada, but with Jonas serving me from Best Buy made My Experience very Memorable!

Jonas was one of the most helpful sales representatives that I have ever met in such a long time who was honest, caring, concerned and understanding towards my needs and budget who found me exactly what I was looking for without trying to suck out as much money as possible like Staples Canada was trying to do.

All of the problems that I had with the Acer Laptop that Staples Canada had recommended, I am Not having with my HP Laptop & this comes with a Built-In CD/Dvd Player unlike the Acer one which did Not even have one Built-In which sucked!

Jonas NOT only sold me a Labtop, but was very knowledgeable in his expertise and answered All of my Questions, Comments and Concerns in full!

Jonas was so helpful that he even took the time to help me transfer all of my picture folders from my Pin Drive on to my Brand New Hewlett-Packard Laptop.

Thank you.

Howard Paul Shore
I Came Back To The Exact, Same Best Buy Store Again!

I really like the Service, the Prices and the Selection that I get from this particular Best Buy Store located at: 11301 West Pico Boulevard, Los Angeles, California 90064.

I was in need of replacing my older laptop computer since it keeps getting heated up and shutting off on its' own.

When I arrived at the store, I went immediately to the department that can help ME out Best and met with Carlos Chavez who showed ME their HP Models since I am a Fan of HP and really Trust That Name For The Most Part!

Well, he found ME a model that was Not Only Affordable, but even came with a $65.00 Trade In bring the price down to about $428.00 dollars and some change in which I thought was a Good Deal!

I can always count on Best Buy in finding ME only the Best in Electonics and Yes, they will Price Match Amazon which is also a Good Thing!

I personaly want to Thank Carlos Chavez for providing ME with outstanding Customer Service back on Friday, October 20, 2017.

Sincerely yours,

Howard Paul Shore
Executive, Volunteer Writer For Google And Tripadvisor Websites




Provided by Citysearch - 
Editorial review from Citysearch

No buy. Terrible service, I called to see if they had sherlock holmes movie and maybe the star wars bundle on blu-ray and nobody answered the phone. I must have called four times in one day to try and get a hold of someone from sales to check and see if they had it since their website was acting up at the time and nothing. Just disappointing.



Provided by Citysearch - 

It's a miracle if they pick up the phone. The phone rings at least 4 minutes before someone picks up. Not good business at all.



Provided by Citysearch - 
bad customer service

Never answers the phone for customer service. On Jan. 28, 2007, I called starting at 10am (supposed delivery time: 8-10am) and was not able to reach ANYONE until the end of the day. To keep a competitive place in the electronic market, Best Buy definitely needs to revise their customer service. Work on it more or everybody will stop going to Best Buy.

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