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Neighborhood
Willowbrook
Category
Delivery Service

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gthomes

12/06/2010

Overall
HORRIBLE EXPERIENCE

AM HOME DELIVERY was incapable, dishonest, and creepy. In addition to the rude, blunt phone call the day before delivery stating a 4 hr. delivery window - take it or leave it, they tried to charge me extra for everything - when the delivery guys arrived, they couldn't have been lazier. They "needed to call in a few more guys to help them" (although it was a small-sized fridge), and even tried to have me write them a check for the steps up to my door.

They claimed they couldn't even figure out how to get the appliance item inside my house, right before I noticed deep, fresh, horrible gouges out of my wood floor and half-way up the stairs - which they blatantly lied about when I called them out. They had to just leave the appliance outside. I am kicking myself for not watching their every move. Left greasy, dirty hand prints all over the walls, and used my private bathroom.....and even left the seat up. HORRIBLE!!!!!!!!!!!!!!



If you are considering using this company's services, I strongly advise you look elsewhere.

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