I have known and have been doing business with Oscar since 2003 and I have not had any problems with him nor with his crew. Oscar is a very nice, helpful, respectful and professional man with many years of experience. All of his prices are reasonable and a deposit is only trustworthy of a person wanting serious business specially when working with thousands of dollars. I definitely think it's fair if the price goes up when changing the work design after closing a contract. I also am a business person and I dislike when customers think they can get away with free stuff knowing it requires more money and labor. He has done all of my iron work at my house, store and buildings and I have always been very happy and satisfied with the work. I've been referring Oscar for the past 10 years to family, friends and customers of mine and I've heard nothing but wonders of him and his work. I highly recommend Iron Works 21 when seeking for custom iron work.