I direct a small non-profit with a counseling center, and contracted SYBE to do the billing. This was a HUGE mistake that I would love to save anyone else from making. I wish I could give them ZERO stars. My assigned billing representative, email@example.com, hardly ever returned my calls and e-mails. That was unprofessional and annoying, but worse than that, he is also most unethical.1. I had never dealt with insurance billing before and didn't know every client needed to have a diagnostic code turned into the insurance company. Rather than take the time to ask me for each client's diagnoses, Mr. Rodriguez just manufactured a diagnosis and submitted it on his own for over two dozen clients. 2. Mr. Rodriguez changed my EOB's to electronic format, without my permission, so I no longer received copies. The result of this was to create havoc with my accounting system, because I received payments, and had no idea whose account to post those to. I asked for six months for these, and never received them. 3. There are also over 20 clients for whom I sent SYBE the billing information was was never paid. Now that I am no longer in association with SYBE and have learned to do the billing myself, it appears these were never even filed as claims. I sent multiple e-mails and called repeatedly but by the time I realized he never filed them the period to file the claim had expired. Again, this is a nonprofit that works with vulnerable children so every dollar that was lost was helping further a great cause. =(4. SYBE was contracted to do my insurance billing, not to handle client copays, but sent collection letters to multiple clients regardless. I contact them in writing multiple times requesting they cease trying to collect money in this fashion but they continued, even months after I ended my contract!5. Lastly, I contacted supervisor Natacia Dean regarding all of these issues, e-mailing her and calling her over nine times, but she did not resolve them either.
3517 S Centinela AveLos Angeles, CA 90066
From Business: We would like to take this opportunity to introduce our centers to you, hoping that our centers and staff can be of help to your students. The Learning Path Tutor…
They are telemarketers trying to sell you credit card services. I managed to get one of their callers to give up a name and address, don't know how accurate it is. He claimed it was a branch office, but when I plugged it into Google Maps, the address was not found.
worst agency ever! employees r only $ to them..they prefer their jobsites more than their employees