They should close down this shop ! Im fileing a lawsuit i took them my car to fix it and they left it worse the engine blew when i was takeing it home and they dont answer my calls and they dont want to take responsibility of it even though they gave me warranty
12010 Woodruff Ave Ste BDowney, CA 90241
From Business: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts dis…
they suck they haven't gave me my transmission i am going to make a law suit against them because they don't answer phone calls and they don't give my part also when i go to look for them they always say well give it to you on Monday but they don't give it to me.
@Humberto P. In the name of GMX Motorsports Management we would like to extend our apologies the situation as you described hasn’t happen before to any of our customers and we truly regret it ever did. We have been in business for over 10 years and are always able to fix issue as you have described, as long as your truck was in good condition to start with we work under the understanding that our customers know that all the products we sell are aftermarket made to fit and we are not a repair base auto shop. All of our installers have years of experience and have work on cars similar to yours on a daily basis. Again, do accept our apologies and know that as a business we offer a 3 month warranty on most of products and all of our work. In any case do keep in mind that all products we sell are brand new and never been used if any defects are present when we open the boxes our costumer have the right to ask for a different product.
Very bad customer service.i came in to change my lights,front and back as well as my front grill on my 2010 chevy silverado and made the deal with saul. The grill has a gap between the light and the grill saul said that's the way it is Wow that would have been nice to know upfront so i could have said no i dont want the grill.then the back tail light installed was sticking out and not flush to the body like the old one:( the installers didn't care as well as saul they said that's the best we can do what! I thought it was professional installation i guess not they gave me the bill and were quick to collect the money that they are good at. I went home saw a video you tube video and fixed it myself $900.00 dollars spent and very unsatisfied do not recommend their services very unprofessional.
Nice guys and very helpful. One time i got a small little electrical problem with my g35. Problem was with the Plug of air intake sensor. I was trying to find a plug by myself in dealership but they are dont have those kind of things, and auto markets parts thru Ebay either, the same codes and huge shaking. Then i had a meet with only one store of ICarpart who i found online thru the google search and really help. They gave the right part and good price for my car plus right sensor too. I really happy to fix my car i hardly recommend to check their store for your car. Thx!
Thefts and liars and crooks DON’T TRUST OR DO BUSINESS WITH kind of people Don t trust this company nothing but thefts, cheats, liars and crooks Knight Recovery was paid to tow my truck and they took it and when it was time to pick it up what a disaster. They truck had been ransacked they stole a pair of ray band sunglasses worth $375.00 a gold necklace I just got fixed that my little girl just got for her baptism priceless and $102.68 in cash that was left in the arm rest by mistake in a new pack of gum was taken. When I picked up the truck I was forced to pay an inventory list for $50.00 that was sub post to indicate every item that was in the truck and he said I can only pay cash. When I gave him the cash he gave me a blank piece or paper that said I picked up the truck when I asked him “why isn’t it filled out “ replied by saying” I didn’t have time but I can fill it out but you have to wait a few hours and ill try and have it done”. I told him just get me my truck back I then waited another hour and a half for him to give me my truck. When I got my truck back I inspected my truck and found out that the my glasses were missing and advised him that they were missing he replied by saying “I got glasses and I wouldn’t take them” I advised them they where there and have never moved from that location. I started to inspect my truck and he then said “I have to go please move your truck” so I did I followed my ride that took me home and when I arrived inspected my truck and found all these items missing. I them called them and told them all these items were missing and they replied by saying” none of our guys could of taken then” I told them I have cameras and on my system it shows that the glasses are there and I would email them a copy video so I said they said “we will call you back “and never did. I was at a shopping center in Lynwood where I seen one of their employees there with his family ( same gentlemen that was in the truck) were I seen him wearing the sunglasses and his daughter wearing the necklace. I called the company and they said “their employees don’t take items from there tows” and they would call me back they never called back. Don’t trust these company there not worth your business or the accumulating of a bad rep for using their service. I have found 28 more people that have gotten burned for the same reason and are working on filing something with the county and there bond. Stay away
Excellent service and great prices! Very knowledgeable staff that helped me find exactly what I needed to get my car up and running. Fantastic machine shop service!