Their customer service is so terrible, women though I was a telemarketer and hung up on me twice. I asked her what type of janitorial they use because there dispatch center is so filthy and dirty they don't clean it at all. They are violating at least 5 health and safety codes. Other then that delivery services are superb. Have no complaints there
NO USEN EL SERVICIO DE TRANSPORTES GUZMÁN!!! Ellos robaron muchas cosas valiosas de nuestro paquete a Guatemala y no les importaba cuando le fuimos a reportar. Las personas que trabajan ahí son descaradas y te hablan en una manera grosera. No les den más servicio porque continuar haciendo maldades. DON'T TRUST OR USE TRANSPORTES GUZMAN!!! These people are scumbags. They robbed many things from our package to Guatemala and when we went to report it to them they rudely showed us that they didn't care. Please don't give these people anymore service and stop them from getting away from more crimes.
CAREFUL! i sent a box with a new bicycle that cost me $70.00 and 4 electric heaters for an institucion that help people with cancer the rest was used stuff not passing the value ot $270.00 Th;is Guzman company deals with King Express in Guatemala, Apparently the suposed lawyer by the name of Taracena liked the bicycle and does not want to deliver the box. We have called her several times and she won't answer back. Besides they delivered other bos that was square, it became round because they rolled it over breaking several stuff inside. BEWARE. USE OTHE COMPANY THAT DOES NOT DEAL WITH KING EXPRESS.I have advices all my friend not to use that transportation co.
I have been using these truckers for a while now and never really had any problems with them. Only driver didn't speak good english other than that the service was great. On time pick up and delivery, car arrived dirty but I know it was over 2000 miles on the open transport.
Within an hour and a half of my call he was at my home doing the job. Was very friendly and did an outstanding job. Great guy
Transported our vehicle from California to Tennessee. Roof sustained $1,800 damage when driver went through some trees. Despite damage being noted on bill of lading, denied claim and responsibility. I have tried to deal with them for 10 months without success, so I am resorting to leaving honest feedback. Recommend you spare yourself problems and use a different company.
hired this company to transport my 94 Jaguar from California to Tennessee. Car was flawless when purchased, arrived 1 week later with damage to the rear bumper, including broken taillight. Asked driver for insurance information and his only concern was that he was due for a raise and now wouldn't get one. Said he wanted to pay for repairs out of his pocket so instead of turning the vehicle over to me he loaded back onto the transport at which time he cracked the front air-dam. $2900 in damages and EZH still hasn't filed an insurance claim, in fact, I have been chasing this for a month now. I wouldn't contract EZH to move a doghouse. Very unprofessional company that obviously thinks the damage they caused to my vehicle is my problem. Have yet to even hear from the owners and they have nor returned messages left for them by the insurance adjuster. They must think if they ignore long enough the problem will go away. Next step is a lawsuit I'm filing next week while in CA on business.
Great movers for reasonable price, I got their number from yelp.com based on their good reviews I decided to give them a call. Nice lady answered all questions I had and scheduled my move right away. On the day of the move, crew with a truck came in time, did their job quickly and professional. If you need movers You should call this guys, no doubts!
I've been sending my boxes thru them since 2004 and never ever I encountered any problems when it comes to delivery. They are always on time and sometimes 2 or 3 dayd earlier than I expected.
Great service. Professional. Would highly reccomend and use them again. Wendy was extremely helpful. Cost of boxes was less than everywhere else. Movers were on time and accommodated all of our special requests.