Having called 323-653-1990, I waited for over 18 mins to get a operator, which is understandable for being a free clinic. The person who answered went by the name of Kristen. Now, I have to say that I'm an empathetic person, especially towards those in need. While on the phone she seemed bothered by the call, the energy of the call was negative to. I tried to be nice and clear of what I was calling for. She asked the questions but didn't give any options if I didn't meet requirements. I then asked a question that's when her attitude started to come out. I understand its a high volume call center (I presume) but still it's a clinic and people are in need of help. I kept my voice calm and to be frank, I wanted to get off the phone as soon as possible, for I wasn't enjoying the experience. In result I decided to call elsewhere with my problem, even thou I made an appointment which was an 8 day wait. (that was the earliest date), in the end of the call she then asked me what was my problem and I told her you asked me that already. That was when I knew she didn't care. I would evaluate her people skills because it's not acceptable for someone to treated this manner. Well sorry for the long message I just wanted to give my opinion.
3440 E La Palma AveAnaheim, CA 92806
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Packed and over clocked. You'll wait 2 months for a checkup and when you get in there you better hope yo have a good doctor. The majority of the doctors walk into the room, barely look at you, don't want to hear your conditions, and send you on your way. I'm trying to figure out why I have cysts on my skin and horrible digestion. I had a male doctor look at my cysts and say, "Yep, that bad" and that was it. I had another doc come in, on another visit, come in and completely ignore my purpose for my visit. I had to tell her a few times I was in for blood test results. She didn't bother to look them over with me and discuss anything I should be concerned about. She did print out 1/3rd of the results and sent me home with them, clueless. I'm gonna have to wait another month to get the other results now because that's the soonest they can get me in. The staff are all overworked and stressed. The clientelle are mothers and babies and babies and toddlers. I gotta find a better place to be.
Hello! =) I had a very good experience with the staff here and Doctor. They welcome my son and encouraged him to be brave for his immunizations (he is always crying) well used to. I like how they take their time with each patient Doctor answered all my questions and my son's questions--he is one of those.. haha. Because of the area they are located--- people there can be rude and impatient. I personally received great service and for that reason I give this place (close to home) 5 stars! Thank you guys for your hard work and dedication. :)
MY GRANDMOTHER WAS VERY SICK ONE DAY AND I WAS LOOKING FOR A DR. DOCTOR IN THE AREA AND I FOUND THE GREATEST DR. I COULD HAVE EVER DEAL WITH. MY GRANDMA WAS VERY HAPPY WITH HIS SERVICE AS HE SPENT ALMOST AN HOUR LISTENING TO HER AND ASKING HER QUESTIONS ABOUT HER HEALTH. THE STAFF IS VERY PROFESSIONAL AND VERY COURTEOUS.. I HIGHLY RECOMMEND THIS PRACTICE AS IS NOT A REGULAR CLINIC. THIS IS ACTUALLY A HEALTH CENTER.
Mosaic Family Care Medical Group has a suprisingly clean and elegant office in El Sereno. The waiting room is a little chaotic but the examination rooms make up for that. The staff is excellent provides the best medical care.
Best doctors Silva and Lisa i really love you guys since 2002!!!! Super buen servicio en espanol por parte de los doctores a una parte del personal les falta sonreir un poco mas para que todo sea perfecto!
The office space seemed newly redone, but parking downtown was a big pain. (I had to find a nearby garage and hoof it.) Unfortunately, the doctor I saw here on my first visit left after a year.
The doctor was very caring and listened to my concerns.The staff was very nice and made me feel comfortable.I would refer this clinic to anyone looking for a caring physicianand staff.
I had several homeless clients that where referred for furniture assistance and they had nothing but praise for the assistance received from the Dream Center
This is a pretty old facility and the physicians are hit or miss. It's attached to the Hollywood Pres hospital and has easy parking which is convenient.