Having taken by car to service departments at other Audi dealerships closer to where I live, I was skeptical of how pleasant my experience might be. But service manager Valentine Rautescu was friendly and accommodating throughout the process, making it clear how important it is to drive the extra mile for better service. I can't recommend the service department of Audi of Downtown LA -- and specifically Valentine -- any more highly!
They way under cut me on my trade in and tried to act like they gave me a deal on a new car. They handed over my personal information to people I didn't authorize .
finance guy jay felix is a crook.avoid going here , he lies about warranty coverage just to make a sell , but what about the poor customer at the time of needs?
he guy in finance jay felix , he tricked us by lying about the car extended warranty coverage , it is not what he explained to us , he was just saying those things at the time few months ago to sell us the extended warranty we all agreed that he cheated us.
My experience with KIA of Downtown Los Angles was exceptional. Very informative and kind. .
Thank you Preston Jimenez for your excellent customer service and helping me find my perfect A4! He was very knowledgeable, professional, and exceptionally helpful. He took the time to really help me choose the right car. I definitely recommend anyone to ask for Preston and let him help you! You will walk out with the best deal for your car - you will not regret it!
Professional and friendly service. The personnel are willing to go the extra mile to provide a great customer experience. Thank you Rafael for your assistance on the purchase of new car. I went back for a quick follow up with David who provided a great service, Thank you!
Everyone was very helpful and they made the car buying very easy and comfortable. Thank you! .
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Stephan Khukoyan helped me get a great 2017 Audi Q7 for great deal. Great person to show you in & out of the vehicle. Will do everything to get you the price that best fits your budget. He went over and out to help me. I was in a new car in 2 hours. Great dealership... won't go anywhere else.