My school has been fundraising for villages in Africa with very little access to clean water. Most of our students come from low-income families so we held a Penny War to collect change. In order to raise moer money, some of the staff members went and bought a box of pennies ($25) from their banks to contribute to the cause. All the loose coins were exchanged for cash through Coin Star, but I wanted to deposit the rolled coins because to my knowledge rolled coins can be deposited to my account at my bank. So I stopped by this Wells Fargo location for the first time and had the absolute worst experience. The security guard, the tellers, the greeter were very friendly and helpful. Unfortunately, one of the two female branch managers (the Middle Eastern? one: Marina?) was...DISGUSTING. She basically interrogated me about where I got the coins (as if I stole them?), why I'm at her branch, if this were a one time thing or if I planned to come back, and so forth. She did this in front of her staff and other customers. I was red in the face because I was so embarrassed. Then she kept telling me her vault was full and she didn't need these pennies. Then she told me that since I didn't have a merchant account, I can't exchange coins-not even rolled ones- for cash. I told her I called the main line in advance to ask if I can bring in coins and she told me that the people who answer the calls don't work in a bank so they pretty much don't know what they're talking about. I've been a Wells Fargo customer for almost 20 years now. I love Wells Fargo. Unfortunately, this woman is a poor representation of such an institution. I HIGHLY RECOMMEND YOU DON'T GO TO THIS BRANCH. This is the one by Vermont & Sunset.
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I went to this bank today. Not a great area however no big deal. I wanted in line for about 30 mins. It looked like tellers were chatting with customers about anything but banking. Could be my imagination. Anyhow, my main issue was the wait. Seemed like people went on break a lot with a big line waiting behind.
Worst service I've ever had.Long wait time, untrained tellers, no dedicated small buisness teller.Will not return.
Great, friendly and helpful tellers. Clean and well lit facility. Easy to make transactions at this branch.
PNC BANK !!! Very unprofessional!!! I received a check from a settlement issued by PNC bank I could not cash it any where, I was told it had already been cashed, when i called PNC bank to see what the issue was they would not help me they would not give me any information and said that they could only give that info to the account holder who wrote the check. complete waist of time very difficult very unethical company... PNC BANK... BEWARE .... DISHONEST ..... UNETHICAL ....DO NOT ACCEPT PAYMENT FROM ANYONE USING PNC BANK.. YOU WILL GET BURNED!!!
Nice new bank and great location. Bank of American has lots of locations so that can be a good thing.
I stop by this location when I need to speak with a teller and it's good. Never too busy and the people are nice.
Parking here is a nightmare, but it is Los Feliz Village, so that's no surprise. The staff are helpful and friendly, although wait times can get a little high at times.
Use this bank mostly for savings but I like this location because it's close to where I work when I'm downtown. Parking at meters.
The location is convenient, but the staff isn't as personable as some of the other banks in the area. It just got re modelled, but just seems like a waste of money, it went more automated, while Citibank went more personal.