Beware they lie about their contracts , they are not contracted with blue cross or United healthcare ppo! I was told by them that they are contracted with my insurance ( blue cross ppo). Then I ended up paying 800 out of network . Best part .. after 1 visit I noticed that my insurance website listed them as not contracted . so I called to cancel my other appt and again I was told that they are contracted , but if not, they can bill united healthcare ppo , my secondary insurance. So they had me make more appointments! Then after 5 visits They said they are not contracted with either insurance, two major companies , and I had to pay 800 out of pocket even though I met my deductible and would only pay 20% of contracted price which is 30 dollars per session normally . I think this should be illegal !
Would not recommend this place. They care more about money than results.I would do more research & find another place next time.
On 9/20/16 I went in for my physical therapy evaluation. I was told that unless I sign the forms stating that I will be responsible should my insurance not pay for anything that i would not be treated. This I know is illegal. The receptionist at the counter was confrontational and created a scene. On 10/4/16 I went in and the same thing happened. They made me resign the forms and said that they will not accept them with any note on them. What this office is doing is illegal. I now have to find a new therapist because of their ridiculous business practices. Extremely poor customer service and the receptionists are horrible!
Awesome! Dr. Barnes nailed my chronic pain condition within the first two visits.
Probably the most caring and knowledgeable group of therapists in the greater Los Angeles area. Can't recommend enough!
The staff is rude and not friendly. I filled the application and they asked me to fill completely. To my knowledge, I filled all required information. I asked what was missing, they replied "fill completely". This delay closed some openings for therapist. I wanted to get an appointment and asked a few questions. The reply I got was "if you want to go elsewhere, we understand" even though I did not mention anything about going somewhere else. I don't know how their therapy is, but the administrative person or assistant or whoever is unfit for the job.
Great place to recover from injuries and learn the correct exercise form
If I could give this place -10 stars I would. This place horribly run and the owner is rude! They haven't a clue how to bill their clients, and one day you will just randomly see hundreds of dollars worth of charges on your credit card. You'll have to spend countless hours searching through past appointments and confirming charges with your insurance company. The therapists are great, however I pulled my child from here because of the owner and billing issues. There are tons of other speech therapist options...seek them out NOT Can Do Kids.
A new Clinic with an old fashion service,where taken care of Patient matters
The owner, Brandon Neave, makes his money by not paying for goods & services he receives. In addition they aren't properly licensed here in Oregon, so it makes it pretty much impossible to get a judgment for monies due on them. Be very wary of doing business with these scoundrels! be very wary of working for them!