I think Samsung is doing wrong policy practice.I went here last Saturday to ask fixing may 11 month old Galaxy S5 which its battery charging port got damages thus it's not charging. First of all, the first impression of getting there and the employees greeting was so poor and unprofessional. As soon as I explained the problem one korean guy told me that if the problem is wearing off I must pay $65. I was so surprised because I believed the 1 year warranty would cover. Before this phone I used to use iPhone and never had this kind of problem. After all I had no choice but pay $70 (including tax). I hate now all Samsung products and it's services.