The manager here, Zenaida, is the literal worst I’ve ever seen. She’s perfectly friendly towards customers and then she turns around and harasses, belittles and intimidates her employees. She demands explanations when they have to call out for emergencies (in violation of California law), trains them with outdated materials, and yells at them in front of customers, as I witnessed. No one who works here is happy under her direction and this location would be much better served by removing her from her post. The other employees are friendly, welcoming and exceptional at their jobs. It’s just a pity they’re so thoroughly mismanaged.
Close to work but always super crowded and they run out of my favorite items fast. Pre ordering helps through the app.
Good Things Happen At Starbucks!I Seriously Love Dogs and during my brief visit, I met with Hennessey the Dog and received a Very Nice Kiss at the same time!I want to personally Thank Hennessey for the friendly Greeting and Kiss that I had received back on Thursday, March 15, 2018.Sincerely yours,Howard Paul ShoreVisitorExecutive, Volunteer Writer For Google And Tripadvisor Websites/HPS
I go here everyday. Super cool people. Good coffee. Food isn't so hot however. It's a very clean Starbucks!
Great place for coffee but sometimes slow on the service. I would come here to meet friends but not to stop and grab a quick coffee.
Terrific coffee shop! The coffee is delicious and also for sale, and part of the proceeds go to local animal shelters. The staff is really nice and always upbeat! They sell empanadas and pastries that are really superb. Great for a quick bite and to get some work done.
Centralized location. Parking is a bit of a problem depending on when you visit (this location shares a small lot with Walgreens)..Great place to take a meeting, meet a friend or grab a quick coffee. No long waiting time and clean.
Always friendly and professional! Miss Kay and Esther know students and faculty and remember dozens of favorite orders every day.
NEVER GO HERE. The man working there made me feel more uncomfortable than any other food service experience in my life. He was so incredibly rude and had a very weird look in his eye that I actually questioned my safety. To no surprise, someone wrote a review just like this a couple of days ago. There is better boba in West LA elsewhere- no need to deal with this level of service.
Convenient Starbucks located at corner. Gets pretty busy as a result. Two registers help take the high flow. They could do better in calling out drinks as they are made. Drinks piled up at pick up.