What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
305 S Sepulveda BlvdManhattan Beach, CA 90266
Kenny and August are great! I brought my three cars there (Audi and two Porsche) and we do everything from regular oil change to my old Audi needing…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I should have known that I would get ROTTEN service here when I asked one of the staff to look at my damaged driver side mirror and he told me that the business was BUSY. I asked him to just LOOKat it and that I would return later in the day for a estimate. He grudgingly looked at it and I said I would return later.Later in the day, I returned and was given a written estimate. A couple of days later, I returned with the estimate and was asked whether payment would be in cash or by insurance. I said cash. I was told that the shop was “too busy” and it would take TWO WEEKS before they could help me.TAKE YOUR VEHICLE ELSEWHERE, ESPECIALLY IF YOU’RE PAYING CASH, BECAUSE THEY WANT TO MILK YOUR INSURANCE COMPANY!!!
They did not give me a refund. It is 100$ They lie and they told me we are going to give you a refund after 10 day but they didn't, 3 months left and they did not give me any thing, every day Called them and they told me we are not in the office now call us later
Zero stars if it was up to me. We placed a reservation online three weeks in advance. On the day of the pick-up, we arrived on time and I was told that the car that I had reserved was not available. The whole purpose of paying for a reservation is so that you have a car reserved. I walked out, and called Hertz directly and to my surprise, Hertz wasn't able to help us either. They "searched" all Hertz location near my area, and no one had a car available for us. They suggested that I go to LAX to pick-up a car. This meant that I would have to drive to LAX from Downtown LA. One, I didn't have a car to get there, and two I would have to spend more money to uber my way, money that wasn't within my budget. Not only did I get bad customer service from this location, I also go bad customer service from Hertz in general because when I called to complaint all they told me was that "There's nothing they can do". I wasn't offered anything to rectify the problem. They charge your card in a blink of an eye, for the reservations, but for the refund it will take 7-10 business days.
The son in Luis auto Collection repair is reasonable but the father will try to suck your pockets as dry as possible I hope they see this review also. My mother took in a 2000 bmw 528i that got hit and ran and Luis told her $3500 to fix the suspension and fresh Paint job... then when my mom handed the car off to me and I showed up to negotiate with Luis price magically changed from 3500 to 3800 just to fix the car and another 500 for the paint job... prolly put in some used suspension that he got at the junk yard to save extra money.. should of finished my Mechanic degree to rip other ppl off too.
Best car buying experience I ever had. I will never use a dealer again. They found the exact car I wanted, negotiated the best deal, arranged financing and delivered my new car to my home, with a free full tank of gas. Incredible!
Luis the manager cheated me out of money it took him 3 days to check my car it was the worst experience I had at any shop he was very rude not professional lied to me about the car there looking for a quick come up I asked to speak with his supervisor he said he will have him call me nothing happened
Very nice and pleasant and helpful , will go backThanks
I bought my first car from European Auto House couple of days ago and I'm so happy Alex was a pleasure to deal with love my new 2016 CLA250 very smooth process he even knew where to send it so I would only have one inquiry on my credit file! not like other places that send it to many different places and lower credit score as of result, consider these guys for your next luxury car purchase . Thanks again Alex you are the best
Terrible customer service. We were rear ended on our way to return the car and have had nothing but trouble with Fox corporate. They are extremely unprofessional, responding with rude emails and failing to help at all. I understand they want their money, but I am not an insurance company, nor am I the guy that hit us. I wasn’t even the driver, so no need to be rude to me. The process is slow for claims, but Fox expects us to somehow speed it up AND pay out of pocket now so they don’t have to wait for the process to finish. I have a great insurance company and they even stated that they can’t believe how unprofessional Fox has been. DO NOT USE IN ANY STATE!
Great experience. Alex and Dan are the best. Very easy transaction. Thank you. Will recommend to friends.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.