The September To-Do List »
From vacation ideas to gardening preparation, check out our September checklist to enjoy the rest of summer and get ready for fall.
2851 E Eastland Center Dr Ste Fsu9West Covina, CA 91791
From Business: Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physic…
From vacation ideas to gardening preparation, check out our September checklist to enjoy the rest of summer and get ready for fall.
From household hazards to insurance, here is a roundup of our best tips for ensuring your pet's safety.
Just like the planning that went into your vacation, there is planning needed before boarding your pet. Here are some dos and don'ts to help make the process a little easier.
I'm so glad Dr. "B" (Nicolette Bertolone, DVM) has landed at Hancock Park Veterinary Clinic! I first met her when she was with VCA/West LA and she has been my primary vet ever since. Because VCA is a teaching hospital, you never know who you'll get or what quality of service you'll have. It's often a mixed bag. Don't get me wrong, VCA is a good clinic that's open 24/7 and offers many specialties and they are closer to my home. I'll certainly still use them for emergencies, but I purposely followed Dr. Bertolone to Hancock Park Veterinary Clinic, after being so very impressed by her knowledge, skills and work ethic. I knew from the get-go she was different from the norm. My 16 year old cat (at the time) was close to death, but through Dr. B's care, she brought Bailey back and a year-and-a-half later she's still doing well and will turn 18 soon. Dr. Bertolone may be young, but don't let that fool you. She is really very sharp and smart with an old vet soul. What I like about Dr. Bertolone is that she is very thorough. She listens well and takes time to explain what all of your options are - the pros and cons, procedures, meds, etc. I've also been very impressed that she's such a good intuitive problem solver who not only takes time to consult with other vets, she'll do her own research. Though she understands the merits of well established practices, she's not shy about exploring the latest technology and procedures or a more holistic approach, if warranted. Love that about her since it gives me the security of knowing I'm able to make well informed decisions based on her input. Dr. B also has a sweet empathic side. She always makes me feel as if Bailey and I are special and that we'll get top quality, professional care, rather than feeling as if we're just another number. The other great thing I personally appreciate about her is that she is quick to respond to either phone calls or emails. She never leaves me hanging. As for Hancock Park Veterinary Clinic, I've been there several times now and am very impressed so far. They seem pretty organized and the staff knowledgeable, especially Vet Tech Yonat. She really knows her stuff and offers good advice. Though I have yet to meet Dr. White, I hear great things about her too. I've also been pleasantly surprised with their rates. I read reviews from a few saying the fees were high, but they are low to me in comparison to VCA or another West LA cat hospital. The norm at those places often left me feeling as if I'd just given them the equivalent of a car payment or more for each visit! I only have two less than positive things to say about the clinic. One, though I know the staff is very busy, a few times I've come in and it's taken several minutes for someone to acknowledge me. A simple 'hi I'll be right with you' goes a long way for me. The other comment is regarding their hours. It's often challenging with my work schedule - ugh. Wish they were open 7a-7p at least one day a week. In summary, I'm very satisfied with Hancock Park Veterinary Clinic and Dr. B is the bomb! I am truly glad I found her and feel confident in her care. My two cats are my precious babies and I only want the best for them. I sure feel like I have that with Dr. Bertolone and now with the clinic too. I recommend them both!
My cat got very sick all of a sudden and I took her to Echo Park Animal Hospital. Dr. Filipescu was so generous and kind and caring. He kept her for two days, overnight, free of charge, to keep her under his observation because she was very sick and deteriorating rapidly. He gave her antibiotic shots and pain shots and fed her wet food, vitamins, and water from a syringe every four hours to make sure she got nutrients and hydration when she couldn't eat or drink water. I ultimately had to put her to sleep because she kept getting worse and wasn't responding to antibiotic and anti-inflammatory treatment. Dr. Filipescu let me stay with her as long as I wanted during the euthanasia and was very sweet to me after it was over and I was upset. He even called me a few days later when test results came in to give me more information about what made my cat sick even though she had already passed away. He is knowledgeable and knows what he is doing. I took my cat to another vet in between visits to Echo Park Animal Hospital and the other vet basically gave me the same information I got from Dr. F and the same recommendations on how to proceed with her symptoms. I had no problems communicating with Dr. F, he answered all my questions -- and believe me I had tons of them. Overall, he obviously cares very much about the animals and about their owners too. Plus, all the treatment he gave my cat over the course of three days amounted to $264. He didn't even charge me for the euthenasia. Anybody who thinks he is doing this for the money is just wrong.
We had rescued a dog (pit bull) from a junkyard and he was in a bad shape. We took the dog to the Ambassador Dog and Cat hospital ( we adopted him later ) and was attended by Dr. Singh. Dr. Singh was extremely attentive to the dog's needs; He sat down with us, took time to interact with the dog (Boogie), and explained to us on the needed procedures for his recovery. During the course of our dog's stay at the clinic, Dr.Singh took time to call us and give updates on his progress, and even gave us a huge discount on his care. Very dependable, friendly, caring to the animals, honest, and in no time, our dog got back to a better health. And even after we got Boogie home, we got follow up calls ( multiple) inquiring on our dog's status, which never happened to us anytime before with any other vet's visit. Today we took our other dog to Ambassador hospital, who is not friendly to new people, and does not do well inside the hospital settings. Dr. Singh took time ( after his work schedule, literally), to come outside of the building and to take a look at our dog, and told us what we needs to do to help her with her condition . I highly recommend anyone's pet to Dr.Singh's care. In addition to all the above, the staffs in their hospital are very friendly, and attentive as well.
Something that comes to mind when writing reviews is thinking about how we treat others in the world and in the case of this review how we treat our pets also. The Dr.s and the staff at the front desk plus the technicians at LFSAH have all been kind, caring , considerate and extremely skilled. Mind you the Gals at the front desk are also professionals some with degrees in science, some parents etc...They have all been wonderful and helpful, put yourself in their place, some days are crazy some days were grouchy...try asking them how their day is going or what their pets names are , instead of the selfish entitled attitudes people carry now a days !!! My cat is 24 years old and has been a patient there for 12 years. She is currently under the care of both the young Dr. C and Dr. H . Ive taken good care of my cat, they see this and without question have provided me with thee best service. Also how can we talk and complain about money when were dealing with another's quality of life ? This is not about bargain shopping. They have also given us excellent references for specialists. Once again everyone at LFSMH is amazing and if you have problems refer to the first sentence in my review again !!!
On Sat, 9 Aug 2008 I took my 13 year old cat in to see Dr Sheree Stern, DVM. I found her to be caring, warm and professional all at the same time. She listened to my situation and asked questions, such as if I try to clip my cat's nails at home, then explained the importance of doing this. She was able to tell that the cat had lost weight even though she had never seen him before. She discussed grooming, nutrition and the importance of vaccinations even though mine is an indoor cat. To my surprise, the cost of the vaccination was very reasonable. While there I met a man who has been bringing his cat to Dr Stern for six years now due to the superlative treatment she renders, and he will not go elsewhere. I can see why. She reminds me of Dr Miller, the original owner of Miller Animal Hosital, and I've been looking for years for another Dr Miller. Well, here she is!!! I only hope my review will not make her so busy that I won't be able to get an appointment when I need one. I am so thankful I found her. She's really great. Everyone in the office is great.
Over the years, I have been here more times than I can count with all of my dogs. Each time I have been, I have felt very grateful that these lovely people are in my neighborhood. Unlike other Pasadena area ERs, they do not price gouge and their rates have barely even gone up. My worst experience was with a senior rescue cocker spaniel named William who was very ill from the day I adopted him. One night I woke up hearing him go out the doggie door and not come back in. When I went out to see where he was, I found him passed out. By the time I got him to Eagle Rock Emergency, he had died in the car. They were kind enough to only charge me half of their regular rate. Since then, I have been there numerous times and I can't speak highly enough of this place. The receptionist/vet tech "Z" is always a pleasure to interact with. Very kind and compassionate. And Dr. Sullenberger as well. Going to the ER vet is rarely a happy experience, but it is the kind of service that I am very grateful to have so close by.
Dr. Filipescu has been taking care of our 14 yr. old dog Lucy for four years. He is devoted to her care and every time she has had a problem, he has known exactly what to do. Recently, he performed surgery on her to remove a grapefruit-sized tumor from her chest. He came in early on a Saturday to do this. She came through with flying colors due to his expertise. Her post-operative care has been superb. The doctor explained everything to us, and while his English is not the best, if one is patient and asks questions, one will get all the necessary information. The front office is kind and caring, and the place is spotless. Dr. F's rates are much less that those of other vets who are not as attentive or available. His asst. is a deaf man who loves animals. You cannot go wrong taking your pet to Echo Park Animal Hospital. Lucy is never afraid going in there, as she was at our other vet. Thank you, EPAH!!!
Our eight year old Maltese had a stroke. We had to rush him to emergency. The doctor was so nice, and took the time to explain that our dog had cancer. The tumor was so large it was pressing on the spleen, had affected the brain, and that is what caused the stroke. He did not try to take unnecessary x-rays, or in any way charge us extra money. He explained that because the cancer had developed beyond his ability to save the dog, it was our choice to either do surgery (which would not save the dog long term) or we could put him down. We love our pets and do not want them to suffer unnecessarily. We did have the dog put down, and as difficult as it was to lose our loved one, we were so appreciative of the Doctor and Staff's compassion for us and our pet at that time. We highly recommend this emergency facility.
Dr. Jordan has been taking care of my cats for 30 years. Thanks to him, one of my lovelies lived for 20 years and one of my current cats is over age 16 and going strong. He's as good with the owners as with the animals -- I tend to panic when one of my felines gets ill and he works with me as well as the cat. As an example, when my 20 year old eventually died, he knew that I couldn't go to the shelter to get another one to keep the surviving cat and me company. I would never be able to choose and it would kill me to leave with only one. So he sent his assistant and his own son to the shelter to get me my newest cat. They found us the perfect companion. How many vets would go that far for an owner? If you or your pet ever need help, you just couldn't do better than Dr. Jordan.
Excellent! Dr. Schwartz found the cause of my cat's illness after 6 years of taking her to other vets! I drove 6 hours there and back because he was recommended by a friend and I'm glad. He was wonderful, explaining everything and letting me stay with my cat during her procedure. I was able to hold her inbetween her tests -- it's amazing they let people in the treatment room. I could oversee everything and my cat was treated well. Dr. Schwartz is way more savvy than anyone else. He even returned my calls on holidays. He's very caring and I'm so glad my cat is finally getting help! If we had gone to him sooner, my cat wouldn't have had irreparable damage caused by 6 years of the wrong treatment at other places. She's in good hands now!
Choosing the right vet for your pet can be tough. After all, your furry friend can't tell you how he or she feels about the doctor. Even though you're not the one treated by the vet, whoever your animal sees is obviously your decision. Since many veterinary diseases and injuries can turn into emergencies very quickly, it's important to have a go-to vet. This way, you can ensure you'll know whom to see when your animal needs care.
Speak to your friends and family about vets who've treated their pets. You can even talk to your groomer or an animal shelter worker for referrals. When you visit the clinics you've been referred to, check that the facility is clean, animals are separated and the staff is calm and courteous. Not all clinics are American Animal Hospital Association accredited. This accreditation isn't a legal necessity, though a clinic that's AAHA-accredited is guaranteed to offer high-quality medical care. To receive accreditation, the clinic has to meet the AAHA's standards in the areas of facility, equipment and quality care.
If you're looking for a specialist, you want to make sure he or she is board-certified to practice in that specific area of animal medicine. You'll want to make sure your vet is also convenient to visit, so there are factors to take into account.
The type of animal you own should play a part in which vet you choose as well. While your options are vast if you have a dog or cat, you may have to visit an avian clinic for your bird or an exotics clinic for your snake.
Just as there are many types of doctors, there are many types of vets. Some focus on livestock or house pets, while others may specialize in dentistry or surgery. They may work in a veterinary clinic or zoo, working specifically with the animals housed there, or travel to farms to work with livestock. Since horse racing and other equestrian activities are so popular, some vets are trained to work just with horses.
Diseases, like malaria and yellow fever are also transmitted through animals. Some vets have insight to diseases that affect both humans and animals. Vets have contributed to the treatment and cure of many diseases that plagued both humans and their furry friends.
Government agencies employ veterinarians as well. When an animal comes from a foreign land, these vets quarantine them and check for any diseases that may be present in an effort to control new diseases that can be brought into the country. Other Specific types of vets include:
A vet assistant works alongside the veterinarian and helps out around the clinic. In some cases, they may assist vets in surgery or restrain struggling animals during tests or lab work. The everyday duties of a veterinary assistant include; monitoring and caring for animals after surgery, keeping medical records, cleaning animals' teeth, feeding and bathing them, cleaning cages, sterilizing surgical equipment, giving animals medication, collecting samples for testing and performing laboratory tests, and offering grief counseling to pet owners.
It's a good idea to bring your pet to the vet regularly. This way, he or she becomes familiar and comfortable with the care providers, and you can stay on top of your pet's preventative care. If the animal is small enough, bring it to the office in a carrier. Just as you visit the doctor for a yearly check up, you should bring in your pet for regular check ups as well. During a routine veterinary visit, the vet will probably begin by asking you if there have been any changes in your pet's behavior or habits.
The vet will then take your pet's vitals, like weight, temperature, pulse and respiration rate, and perform a physical examination of the pet. During a physical exam, the vet checks the abdomen for swollen organs, and the legs, feet and joints for any potential problems. Depending on the age, breed or condition of your pet, your veterinarian may also check the eyes, ears and mouth.
When your vet conducts a full body examination, he or she will check out your pet's coat and skin, noting any hair loss, itchy spots or lumps. Keep note of your animal's shedding habits so you can let the vet know if anything seems abnormal. The vet will check for parasites, fleas, ticks, mites and heartworms as well.
Vaccinations are also important to your pet, especially if you have a cat or a dog, and your vet will suggest that you make sure they're current. Keeping up to date with vaccinations can prevent your furry friend from getting distemper, rabies, hepatitis and lyme disease. Some vaccinations last longer than others, so speak to your doctor about staying caught up with your animal's shots.
Just like your own health insurance, you want to make sure your animal is covered before he or she needs veterinary services. Some common animal surgeries can cost thousands of dollars, and you don't want to end up having to foot a surprise bill that costs more than your paycheck.
There's no set price for pet health insurance. Costs can depend on factors such as where you live, the age and breed of your pet, and how much coverage you want. Before you take out a pet insurance policy, you'll want to meet with your vet to go over what he or she thinks your animal should be covered for. Many vets believe that you should make sure cancer, chronic disease, hereditary and congenital disease, and common breed-related medical conditions are all addressed in your policy.
Some pet owners can't afford insurance for their pet, so there are other options to make paying for surprise pet visits as easy as possible. Some pet stores have wellness plans - which tend to be much cheaper than an insurance policy - that offer shots, check ups, screenings and discounts on various procedures your pet may need. A lot of veterinary offices offer payment plans for pricey procedures as well, as long as you have decent credit history. For a last-ditch option, there are even privately funded organizations that offer pet owners financial aid for their pet's treatments.