Terrible customer service. We were rear ended on our way to return the car and have had nothing but trouble with Fox corporate. They are extremely unprofessional, responding with rude emails and failing to help at all. I understand they want their money, but I am not an insurance company, nor am I the guy that hit us. I wasn’t even the driver, so no need to be rude to me. The process is slow for claims, but Fox expects us to somehow speed it up AND pay out of pocket now so they don’t have to wait for the process to finish. I have a great insurance company and they even stated that they can’t believe how unprofessional Fox has been. DO NOT USE IN ANY STATE!
I set up a two year loan for 3K due to an emergency medical issue. Paid 333.00 per month on time all the time and never a problem. We finally make the last payment this past January and get a letter in the mail saying we have to pay an additional $200 plus for an end of contract fee as well as a late fee for not paying it with the final payment which would have made it nearly $600 in January. I called and they agreed to waive the late fee and put the final payment off till the following month. I paid the final $200 plus in February and have been waiting for the title as they said it would take 6 weeks. Today I called and now they want me to pay the latte fee they waived on a bs charge that add to your final payment. ABSOLUTELY DO NOT DO NOT DO BUSINESS WITH THIS COMPANY.
I've used this company at other locations and it worked fine but I'll NEVER use them at LAX again. 45 minutes until a shuttle stopped for us. Two had passed us that were jam packed. And then once you got to the office the line was extremely long and it took another 35 minutes until I could get a car. This was a business trip and I had appointments to keep which didn't allow almost 1 1/2 hours to get a car. They advertise about their great service. Well it sure wasn't here!
HORRIBLE!!! Cars were filthy & smelled. Shuttle driver was a jerk!! Don't waste your time or money here. Trying to call them is an absolute JOKE! Over 3 hours on the phone and I keep getting told a manager will call me back...ya right. Days later......
Worse experience ever with a car rental. Waited a long time at LAX for their shuttle. Then after signing the contract had to wait for more than 45 minutes along with many other people because the car wash wasn't working. When we finally got a car and drove off it stunk of cigarette smoke .Took 3 cans of air freshener before I could ride in it without coughing. We complained about the smoke on returning the car and they acted like they couldn't care less. We insisted on speaking to a manager who didn't even have the courtesy of speaking to us directly but just took a small amount of money off the rental. Definitely not worth going "cheap" .Never use them again.
Took about 3 months but got everything cleared from my report. Very helpful in securing the refinance for my home mortgage. The last company I tried did nothing so I'm pretty happy.
RUN FAR AWAY. I had one item on my credit that I wanted to remove and was quoted $2,000 to have it taken off. The process has taken 9 months with absolutely nothing done on the item I cared about. Rep A was handling at the account at the start and promised a full refund if they couldn't meet their end. He then handed off to Rep B. After finally getting tired of their inability to fulfill their end of the bargain, I requested a full refund. NOPE. Apparently since they removed 0.5% of the net I owe to collectors they feel entitled to majority of my initial fee. If you want a classic case of over-selling / under-delivering, mixed with account managers that fall back on a weak contract to try and keep your money without delivering, Creditier is for YOU! A note to everyone that works at Creditier, I want my money back. Now.
I'm satisfied with the work that has been done. In about 2 months my credit increased with 75 points. now my credit is excellent and i'm ready for a better life with a better credit. Thank you, Mark, you did as well as with my unlimited data plan.
This was one of the best experience ever, the staff was wonderful i have only good things to say about the company and we will rent from you again. Thanks
This company really helped me with my credit you should give them a try