Had an appt. scheduled for an in-home estimate for a new kitchen floor--no one showed up and, when I called about it, no apologies and no one contacted me to reschedule. Very poor customer service. Will never use them.
I gave them $10,000 up front because our interior decorator had recommended them, but did not know that the management had recently changed. They would not show up. Finally a bunch of guys hired off the corners showed up and asked me what I wanted them to do. They said I had just caused them to be pulled off other work. This went on forever (months) I finally did some independent research and found out how many people were suing them, and that they have a revoked California contractor's license. Good luck Do not take my word at face value because so many internet reviews are written by competitiors or the owner trying to drum up business. Go to the court and take a hour or so, I rest my case!