Not sure why the poor review- my experience was excellent. I'm no gunsmith, so I took an old double barrel 16ga for work. Once opened wouldn't close. Seemed too labor intensive to fix, so dropped it off at Iron Horse. Saw bad review but took a chance- couldn't be happier. Staff friendly & knowledgeable, no attitude about junk shotgun, called several times to make me aware of additional issues but no pressure or upsale. Real sticklers on paperwork but that's probably an FFL thing. Quick turnaround & reasonable rates.1 month later & 2 boxes of shells no further issue. Very satisfied!They also do Hot Blue, Epoxy, & bake finishes plus dip in an endless selection of patterns, camo, & colors.Friends already lining up two long rifles and two pistols for refinishing.I recommend their work, service, attitude, competance and communications so far & will comment further on additional work.Think I found a new repair shop!