Gives unsafe rides to people who have children.A infant in arms of the mother two toddlers un car seated.All they think about is the money.Next time I call the laws.
Took them FOUR HOURS, until I finally canceled, because the dispatcher forgot to send out a driver after I called them 5 times asking where a driver was and they kept saying they were almost done with a dropoff and about to get me.
The drivers are friendly! They are knowledgeable of the area and have great rates! Outstanding cab company!!!
This cab service is horrible! It took them an hour to get to me & then the driver got upset with me & was disrespectful because he was too incompetent to find my place that had big signs saying it's exact location. I'm disabled & explained I couldn't walk the distance he told me to, so he condescendingly made a nasty remark about it. I cancelled. Didn't feel safe to even be in the car with the douche bag.
If I could give them 0 stars I would. Well over an hour for pick ups and then when you call to request a pickup they give you a 15 minute pickup time? Called 25 minutes later to see what was going on. Oh he says he is pulling into the parking lot right now?I am so sick of these people. They have no idea on how to manage their drivers routes, and there are only abput two drivers I would ever give a too to. The others can eat dirt.
Going to our destination wad great, coming back the driver screwed us out of $7 more. Keep taking advantage people, karma will bite yoy in the butt.
They're not bad, they just need more cars because it seems like there is a lot of demand and that increases wait time. I think if they had more cars, they would be a stronger service and therefore a better business.
This was a fine company. They are probably the cheaper private transportation service in Kilgore. I only give them a 4 on 2 things because I think they are in such high demand that they need an extra car or two.
Not a good experience. WAYYYY expensive---takes advantage of rural poor--who can afford those prices?
The owner of this company dispatches and she is very unprofessional and hateful. Cab shows up 45 minutes after you call them, but yet they are sleeping behind the wheel. Be glad when I bet comes to Longview!!