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Categories
Furniture Renting & Leasing, Rent-To-Own Stores

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bus59driver

10/13/2011

Overall
rent 1st

I can agree with RENT1STCLIENT. There telephone manners need a big improvement. Price matters but service matters more. Serve me better when you talk to me and I may become a client too.

Tammy R.

04/30/2010

Overall
Understanding

My husband and I got into a small bind when my grandmother passed away, and got a little behind. Well since we are good clients they worked with us and they were so sweet about everything. I am glad there are understanding people in this world that looks at the heart of their clients..... Cory is awesome here and hope he never leaves our High street Rent 1st....

rent1stclient

08/08/2009

Overall
HORROR TREATMENT OF CUSTOMERS AT 119 N INDUSTRIAL AVE RENT 1ST

HORROR TREATMENT OF CUSTOMERS AT 119 N INDUSTRIAL AVE RENT 1ST!!!!



HAVE A COMPLAINT, MAKE A REQUEST FOR A CALL BACK TO ADDRESS ISSUES AND REFUSE TO MAKE A PAYMENT UNTIL YOU HAVE GOT A CALL BACK FOR THIS SO CALLED COMPANY'S CORP OFFICE A WEEK OUT FROM YOUR MONTHLY DUE DATE AND YOU ARE IN FOR PRANK CALLS, DIRECT HARASSMENT CALLS FROM THE STAFF AT HIS LOCATION.



FINALLY CALLED LONGVIEW LOCATION FOR CORP NUMBER THAT WILL BE ANSWERED INSTEAD OF TOLL-FREE VOICE MALL NUMBER AND WAS GIVEN REGIONAL MANAGER'S NUMBER TO FOLLOW UP ON ISSUES AT 119 N INDUSTRIAL AVE IN AZLE.



AWAITING FOLLOW UP AFTER LEAVING MESSAGES, BUT CONTINUING TO RECEIVE HARASSING CALLS AND MADE UP ACCUSATIONS FROM STAFF AT 119 LOCATION. PLACING THREE STAR RATING FOR COURTESY AND GOOD SERVICE BY STAFF AT LONGVIEW LOCATION.

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