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Fast, Honest & Dependable Service

General Info
Family owned since we opened in 1970.Our technicians are factory trained and certified. Associations: United Servicers Assoc
Business History
Since 1970, MAJOR APPLIANCE SERVICE has served the East Texas community with fast, honest and dependable service. In fact, Longview News Journal readers have voted us the #1 appliance service and repair center in the area for more than ten years running in their annual Best of East Texas Contest. Recently, communities outside the Longview area requested that we increase our service area, so we have now expanded our territory – from Big Sandy to Marshall and from Henderson to Gilmer. We provide warranty service on most major brand appliances and out of warranty service on just about anything made, regardless of age. For the do-it-yourselfer, we sell manufacturer authorized parts and we will special order parts if we don’t have it in stock. More information about us can be found on our website at www.weserviceappliances.net. Our small company has been owned by the same family for over 40 years and we have kept the same core values over the years –
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Sat - SunClosed

Brands
Amana, And many more ..., Crosley, Electrolux, FisherPaykel, Friedrich, Frigidaire, GE, HotPoint, JennAir, Kelvinator, Kenmore, KitchenAid, LG Electronics, Maytag, Roper, Scotsman, Speed Queen, SubZero, Tappan, Viking, Whirlpool
Payment method
all major credit cards, check, debit, paypal, visa, mastercard, amex, discover
Location
Our service area includes the following zip codes: 75601, 75602, 75603, 75604, 75605, 75606, 75607, 75608, 75615, 75640, 75641, 75644, 75645, 75647, 75650, 75651, 75652, 75653, 75658, 75660, 75662, 75663, 75666, 75670, 75671, 75672, 75682, 75683, 75684, 75687, 75689, 75691, 75693, 75755, 75797
Amenities
We repair residential appliances made by most major manufacturers. Washers, Dryers, Refrigerators, Freezers, Dishwashers, Microwaves, Rangers, Cooktops,Window Air Conditioners, Ice Machines
Associations
United Servicer's Association Professional Servicer's Association
Social Links
Categories
Major Appliances, Refrigerators & Freezers-Repair & Service, Washers & Dryers Service & Repair, Major Appliance Parts, Major Appliance Refinishing & Repair
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Reviews

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Courtney D.

09/29/2016

Overall
Service

I had some issues with my washer and a tech came out 3 times and it is still not fixed. My phone calls have been going unreturned now. Very dissatisfied!!

La'toya A.

09/06/2016

Overall
Selection
Service

The first time that I used major appliance was when they fixed my Kenmore double oven. I called the Kenmore service line and it turned out that it was going to cost me $500+ to get them to come out and fix it. There was no way that I could afford that so I took my oven to Major Appliance. It only cost me $250 to get it fixed with them. Now they are the first and only place that I go to get my appliances repaired. They are always super nice and they get my appliances back to me in no time.

Stephanie D.

07/25/2015

Overall

We were supposed to have a repairman come to our house to fix our dishwasher, but after waiting all day, no one came. We had confirmed earlier in the day and the office person told us that someone would be at our house between 4:00- 6:30. When that time came and passed, the office was closed for the weekend. Not a phone call saying that they would be late or wouldn't be able to make it. Nothing. On top of that, when I called customer service at GE to report this (our dishwasher was under warranty and GE set up this service call), their report showed that Major Appliance had been here and that we required a second service call. Therefore they were able to bill GE twice without ever actually coming to our house. I will NEVER recommend this company to anyone.