Cellular Repair Station @ Longview Mall (Across Of Dick's)
3500 McCann Rd, Longview, TX 75605
No coupons available
Sorry about your bad experience but Cellular Repair Station in front of Hollister in the Longview Mall is under NEW management!! I recently went up there and got my phone fixed and have no problems with it so far. I would recommend anyone in the East Texas area to go to Cellular Repair Station (infront of Hollister) and get there phone fixed! They repair it slow and steady and also they are Certified Technicians! I love the new management the store built its really convinient and responsive to any problems!
I came here not too long ago for a quick fix to a broken phone, and that is exactly what I got. The initial price for a new home button and screen on my iphone 5s seemed a little high but after negotiating we came to an agreement that seemed fair. The time he said he would be able to complete the work is what really shocked me and after about 30 minutes, the work on my phone was complete. Within a week the home button put on my phone was not working. We called and asked how long it would take to get a new home button for my phone. On the date he said the parts would be in no replacement was there. We were fine with just getting our money back at this point. A couple weeks later, despite the fact I had a name brand otter box on my phone purchased from his store, my screen was ruined. When I say ruined I don't mean a crack or two, my phone was shattered, the bottom half of the screen was no longer touch accessible, and there were huge black circles all over the screen. All of this from dropping it out of my lap when exiting my vehical. Once again I came back to the store seeking a solution. With no reguard for the customer service, they said nothing could be done at all. Note, this was all done within 30 days of fixing my phone. The service is bad and the parts used to replace your phone are even worse. I would definitely not recommend this shop to anyone who desires their phone to be fixed properly.