They need to find employees to work the gun counter that aren't so busy chatting with each other that they COMPLETELY IGNORE their customers. If it happens once or twice, I get it, no big deal, but this has happened repeatedly!
Call to get information on a item before I traveled to store. Call was answered in a professional manner and transfer was to the correct department and assistant was lots of help and told me exactly were to go when I arrive at store. Good customer service via phone.