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Brian S.



If I could do negative stars I would. Booked a trip online a full day ahead of time for the next morning at 530am. Got email confirmation stating that it was booked. 530 came, the 540 at which time I called. I was told "oh, it looks like no one bid that pickup" WHAT is that, no one bid the pickup. I said that I needed a car that I was already late heading to work now. Was told that there might be someone around, but they were 20 minutes away. Told them that it was unacceptable and that wouldn't work. Was told then "Ok, sorry" in a very condescending uncaring voice. Will not use them again EVER nor recommend them EVER! Will ride my bide 10 miles in the snow first.




One driver inparticular is the worst I've ever seen. He lives in Greeley on the corner of 11th Avenue and 18th Street. He is constantly speeding to and from his house, not stopping fo stop signs, dodging in and out of traffic. No regard for other people on the road. Don't think Yellow needs him on the payroll




DO NOT USE THIS SERVICE! I had the WORST customer service experience of my LIFE! I ordered a cab and when it arrived a group of men jumped in before I could reach the cab. I told them I had ordered the cab, they said to bad and the driver did nothing - except left me stranded! When I called customer service instead of offering a replacement cab they said it was my fault that I did not get into the cab first! As if I can determine where the cab will park and be standing in that exact spot. And the best part was the "customer service" agent hung up on me. NEVER USE THIS SERVICE! Completely unreliable! Worthless customer service!