Grant Wesley Uba, MD

First, I made the fatal mistake of opting for Humana HMO when I turned 65 as part of my Medicare elections. Healthcare Partners is the only provider in Las Vegas. Then I was diagnosed with cancer in a variety of places. The doctors seem to be great. The staff and processes are just horrible. With a primary care physician, a cardiologist, a urologist, a surgeon, an oncologist, Desert Radiology, and Quest there is no possible way to keep everything straight. I'm having to manage my own healthcare and I am completely incapable of that given the complexity of my situation. The cardiologist says I cannot be taken off of blood thinners. The doctor assigned to do a liver biopsy with the hope of identifying the cancerous cells for the oncologist won't do it unless I am taken off of blood thinners. The urologist responsible for my cancerous kidney can't get a conclusive biopsy to confirm cancer so he has to remove the entire kidney to get tissue to test. Why? Can't do a partial nephrectomy without taking me off of blood thinners. These people don't communicate with each other. One hand doesn't know what the other is doing. and lives are at stake. Healthcare Partners is paralyzed while my cancer is growing.



I had a CT scan performed. After 3 weeks I hadn't heard from my PCP so I called. They said they hadn't received the results from radiology. I called the radiologist who said they had sent over the results the same day as the test.



I made an appointment with my PCP. HCP wrote it down incorrectly. I went to the appointment and they turned me away and told me to come back on another day.



My HCP oncologist ordered the liver biopsy. HCP told him he didn't have the authority to order it, that it had to go through the urologist. It took days to get that straightened out only to have the liver biopsy refused because of the blood thinner issues. The HCP oncologist is frustrated because he can't even work with people in his own HCP group. He only found out about some very important info when we had a conversation in his office. The info was critically important. The info didn't get disseminated through HCP.



At this point, my only chance is to last out the year and get to a different plan so I can go to a cancer treatment center. I was diagnosed in October 2013. Its April 2014 and I have had absolutely NO treatment for the cancers which have spread since first diagnosed. The answer is to go to a Cancer Treatment Center, not an option in Las Vegas if you have Humana HMO and Healthcare Partners. You'll either die or have to pay out of pocket.

There are very few walk-in clinics open on Sunday and this is one of the few and one of the best. Our check in was quick and easy and our wait time was only 1 hour - when I called a local emergency room they told me over the phone their wait time was at least 3-4 hours and possible longer. The doctor identified my issue quick and prescribed appropriate treatment as well as gave me an injection while I was there for my pulled shoulder and upper arm. I would recommend HealthCare Partners Medical Group to anyone that needs quick and professional heath care where you see a real doctor as opposed to just a nurse practitioner.