Beach Front Property Management Inc
3711 Long Beach Blvd Ste 814, Long Beach, CA 90807
Phone: (818) 980-0900
Primary Phone: (818) 980-0900
Fax: (562) 988-1385
Specialties: Apartments, Commercial Properties
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If you want to get into a mess with collectors for months for a mistake from your landlord, rent from Beach Front... In in our case, suddenly have the ownership of the apartment complex transfer to them.
They charged us two months rents AFTER we left. One for the month after we left!! And the other for when the property was sold and they had a mistake in balances transfer from the old owner. And even worse, we were never contacted about this until the collectors started harassing us! And to make it even worse, there is pretty much no communication with them, I managed to get the email of the person in charge (Carolyn Easley), and I had to email her daily for more than a week to get almost one word responses asking for a ton of paperwork. And after that, I had to do the daily emails again!
I'm having to leave my work now and visit them in the office to just get this sorted out! It's so insane, and if it doesn't get fixed very soon, we'll probably take them to court.
The owner managed the property when we moved it then he turned it over to Beachfront. The first thing is the bureaucracy of Beachfront, our maintenance requests went from a couple days to two months. While the maintenance person is at your unit, if other items have broken in the interim, he cannot fix them. You have to submit another maintenance request. Maintenance items went from same day fixes to multiple day fixes because of missing items or wrong sized replacements. From your specific appointment time, they average 90 minutes after the time you are asked to be home by Beachfront. I am the landlord of property I manage myself and know that our property management cannot pop up on the property without prior notification. The property manager came unannounced, entered and requested to do the annual inspection right in the moment. Further, the year the owner turned management over to Beachfront, he increased the rent and it increased each year of Beachfront's management.
I used to live in a giant building by the red line in NoHo and got tired of the big expense, all the people everywhere and the manager treating everyone like children. After lots of looking I found a smaller building that is also in NoHo which quite frankly is not much cheaper. That said, we do not have a manager living here but the company that manages Beach Front Property has a guy named Kris who is really good. He made life easy for me in seeing the place and moving me in. Anytime I have an issue, I can text him and he gets it done. I just wanted to take a second and say something nice about Kris and his company since they are solid.
beach fronts manager at my building on lexington told us that some fools who didn't pay rent slammed the company on yelp. he asked us to share what we think. i tell u that i don't know what else they can do since whenever i or my neighbors have a problem they send a guy out to fix it. sometimes the manager will do it himself but it never takes longer than the next day. i know beach front manages alot of apartments around and everybody that i have seen from the company goes out of there way for u. thats all that i have to say.
Beach Front is one of the few mgmnt. companies that still care for their residents. They don't have an after hours telephone answering service that picks up your calls and keeps you on hold for ever. They have real employees that take your after hour call no matter what time of the night. I was surprised when a few weeks ago I woke up in the middle of the night to find out my toilet was overflowing. I called and actually spoke to their employee at 11:45pm. I did not have to wait for hours to get a call back like other property management co. that claim GREAT with customer service.
I would like to thank the helpful woman that listened to me on the phone that night with my almost midnight call.
Thank you to Beach Front for still caring with the personal touch of picking up the call at any time of the night !!
I have been using Beach Front Property Management for many years. Their professionals have helped me analyze purchases, conduct the inspection, plan the capital improvements and then most importantly execute the plan.
I have solid cash flow at my properties and have flipped some because of their good work. When I drive by my buildings, they are always clean, the staff is well trained and they look sharp. The collections are good and when someone doesn't pay, they jump on it.
I have used other companies and none holds a candle to Beach Front.
04/01/2011Provided by Citysearch -
I own a property in Long Beach and beach front manages the property. The promotional material for the company states they are proactive in collecting rent and on the side of the owner, BFPM promises careful screening of tenants and that tenants will be responsible for damage.
The experience has been horrible, first the property manager lied to me about the rents collected. I would ask if the rents were collected and was told all the rents had bee collected and when I reviewed the receipts it was untrue. I would tell the property manager to evict for not paying rent, I would be told ok he will evict and nothing happened. I would escalated to COO and nothing.
BFPM does not care if rent is collected or if property damaged. BFPM is very good at charging repairs to the owner, I suspect that is a revenue stream for the company.
the above is just one example of how bad the management is, I have had a series of bad experiences with BFPM.
02/24/2011Provided by Citysearch -
I recently loved out of a property located on Chestnut Avenue in Long Beach, CA that BFPM ""managed"". It was a veritable hell. I had a recurrent and eventually constant pest problem of both the roach and rodent variety which I informed BFPM about in phone calls, emails, registered letters and eventually a withholding of rent that finally got their attention. Their solution was to show up at 9am on a Saturday morning demanding that we leave within the hour so they cuold set off bug bombs. I had already bombed the apartment myself on 5 previous occasions so I did not see how this new wave of bombing was going to accomplish anything. They said, ""well, if we do all of the apartments in the entire building the it will work."" WRONG! The German roaches were back by the end of the week. In addition, there was toxic black mold growing in the bedroom. Again, I informed them about this on numerous occasions only to be met with the line, ""well, maybe you should air out the bedroom a bit more."" Yeah...right. I called the Department of Health and based upon their advisement moved IMMEDIATELY from the unit since it was classified as unliveable per California Civil Code. In addition to this, BFPM also went through 4 different managers for our property within a 18 month period and with each new manager something went wrong in the accounting system. rent payments were lost, missaplied, balanced incorrectly, etc.. I never received a PAID receipt until I pointed out to them that they were breaking the law if they didn't provide me with one. The straw that broke the camels back was their refusal to evict another tenant who had broken into our unit, garage and the unit and garage of another tenant to steal our personal property; despite police reports being filed and an arrest made of this individual. The persistent gang-related activity in and around the unit made it a virtual demilitarized zone; one that began to suck the life from me and my family. At all costs, please stay away from any property that is ""managed"" by BFPM. They are incompetent and unreliable.
After renting from Beach front property for 10 years i decided to buy a house...
I was told by the Lanlord in charge of my property that i shouldnt worry and that i would get my entire deposit back which was well over 1000.00. Well after waiting for 4 weeks for the check to my suprise they had held over a 900.00 for what they said were damages...the property was left in decent shape there was of course normal wear and tear...they charged me to remove an item from the back yard that is still there to this date...for damaging lanscape that was never there and a few other petty things. the propert had several different property managers during my stay that promised different things that never happened...and now i wish i would have gotten everything in writing and maybe i wouldnt have lost my deposit.
11/17/2009Provided by Citysearch -
I have lived in a Beach Front managed community in Costa Mesa for several years and they are the best! If there is ever anything wrong in my place or the building, they fix it promptly. It seems ridiculous to praise a company for doing its job but none of my friends were happy with the companies managing where they lived. I talked 2 of them into moving here because of Beach Front and they are happy too.
07/24/2009Provided by Citysearch -
I own a small building in Long Beach and my previous management company did a terrible job of keeping my units rented. I didn't have much better luck but I heard about Beachfront from a friend and they rented my building up. Even in this terrible economy they knew how to attract good tenants! Thank you Beachfront, I will be a long term client!!!
07/21/2009Provided by Citysearch -
i really appreciate the people at beach front working with me. i've had some issues with my rent because i was laidoff and have had difficulty finding anything full time. the people at beach front did put notices to pay on my door but they listened to my problems and allowed me to be on a payment plan. i didn't like the late fee that they said they must charge ""everyone"" who pays late but it is hard to complain when they have been nice in every other way.
i would recommend working with beach front as my previous landlords would not have worked with me.
07/08/2009Provided by Citysearch -
I live at the Rolling Hills Apartments in Torrance and Beachfront property management just took over after RTI management got the boot. Thank God since the people that RTI had running my building sucked. When I called the office nobody would return my call so I was stuck with the ones who sucked to complain to.
Everything changed last week when Beachfont showed up. They were extremely helpful and the people that are in the office are really nice. I was going to move across the street but am going to stay and give the new management a chance. ATTITUDE DOES MATTER, THANK YOU BEACHFRONT!!!
07/01/2009Provided by Citysearch -
I was looking for an apartment in Costa Mesa and while most were nice, the Beach Front manager found out what color carpet and paint I wanted. He also promised to bring dinner to me and my family the first night if I moved in. He did and brought a bouquet of flowers with him.
While we had many good choices, we are happy that we moved to a property managed by Beach Front Property Management!
06/08/2009Provided by Citysearch -
I've owned my apartment building for over 10 years and I have managed it myself and also used 2 other companies. When I did the management it was A LOT of work and it was like another job.
When I used the other 2 management companies, I had vacancies sit for a long time and when I went by the residents complained that maintenance was never getting done (even though I will pay to keep things in good repair).
A broker friend recommended that I call Beach Front Property Management. From the minute I called them I knew they were different, just in the way that they answer the phone at the main office. More importantly they organized the management so I have one person to call (and who calls and e-mails me) so that communication is around my schedule.
Most importantly they rented a unit that been sitting for over 3 months in the first week. The tenants had a lot of work that needed to be done and Beach Front sent their guys over and did it.
If you own apartments and want a great management company, call Beach Front Property Management!
04/20/2009Provided by Citysearch -
I live in Point Fermin in San Pedro on Pacific. One of the residents in our building was found shot in the head in the alley by Pacific Diner. While most owners or companies would have simply let LAPD deal with everyone, the managers at Beach Front spoke to the cops and let all of us know that we were not in danger. I guess the main guy at Beach Front is a former officer and has some juice but the main thing is that we knew right away that it wasn't some crazy guy looking to hurt people in our building or in the area. Beach Front told us that resident knew the killers and it was not random.
It was a tragedy and it was sad that she died but I'm glad that my family didn't have to freak out about our safety. Also I saw the manager and some other Beach Front people working with the family of the deceased to help them and they cooperated with the police.
I feel safe living in a Beach Front building!
03/24/2009Provided by Citysearch -
I live at the Prada Apartments in Costa Mesa on Harbor Boulevard. The manager Esteban does a very good job in making sure life is peachy. He has taken care of every problem that I've had (parking, clogged drain, noisy neighbor) with a smile. He is the best manager I've ever had and has made living at Prada a pleasure for me and my family.
03/19/2009Provided by Citysearch -
Because of this terrible economy we are having I fell severly behind on my rent. Thanks to Raquel, my manager @ Beach Front, she worked with me in catching up on my rent without hesitation. She understood my situation and BEST of all she LISTENED.
Honestly, we need more people in this world who are understanding and caring as much as she is. I don't know what I would have done if she wasn't there to help me through this. My financial situation is looking better and I could finally see a silver lining in my world. I couldn't have done this without her. She is the best and so is Beach Front Properties!!
03/12/2009Provided by Citysearch -
I am writing this as a thank you to the ownership and management of Academy Center in Rolling Hills Estates. It is a nice feeling when you are getting what you are paying for. While my rent went up substantially (did not make me happy), the property was dramatically improved. When I made requests for new heating and air conditioning I expected a band aid approach. Instead after trying to fix the issue, I received a brand new system and the management employees were very friendly and went out of their way to not disrupt me.
03/09/2009Provided by Citysearch -
I live in a bank owned property since the owner lost it in foreclosure. Even though I paid my rent the guy did not fix anything. I like where I live so I put up with it. Happily for me beachfront properties management came in when the bank took it over and found out what my problems were. They got the bank to pay for the everything and beachfront's maintenance guys did a great job in fixing everything. All they asked was that I share my story online which I'm happy to do. I recommend this company.