All Star Sound
6641 N Paramount Blvd, Long Beach, CA 90805
All Star Auto Sound
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Below Average
Specialties: Sales, Home, Fleets, Tahoe, Vans, Mercury, Trucks, Sport Utility Vehicles, Sedans
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All Star installed a rear view cam in my truck about 4 years ago. Last month, the camera went out. Returned to All Star. They found and fixed the problem (loose wire I'd probably kicked) in 10 minutes, no charge. That is excellent customer service.
True customer service is still alive!
They're extremely cool guys with abundance of knowledge on car stereos. They'll never try to upsell anything, and match Internet prices without you even asking for it. On top of that, perform their work professionally.
In an industry plagued by horror stories people being ripped off, they're a breath of fresh air, and make me believe that there is hope :)
03/21/2011Provided by Citysearch -
Excellent Customer Service! Jay, John, Ki and the rest of the staff are awesome. Installed a Nav/DVD, backup camera and 4 headrest monitors. Didn't like how the backup camera was installed initially and they re-did the install no questions asked. Very informative on everything car audio/video/alarms. Took time with each individual customer while I was there and answered their questions professionally. And even if they don't know the answer, they search the internet or ask colleagues until they have found the correct answer. No BS. Would rather have that than some other salesmen/installer giving false information. They also gave pros and cons of certain setups and customizations. They offer great prices and pricematch items found at legit authorized car audio/video websites. Very straight-forward and honest people. Will definately go back to have more stuff done.
03/12/2010Provided by Citysearch -
Great bunch of professionals at this shop. They know a lot about car audio and can answer tough questions. I have had many systems before and can spot a fake stereo guy that thinks hes the real deal. These guys were able to walk me thru the entire process and did not take me for a noob. No bait and switch, no run around double speak.
They did an excellent job explaining the plan they came up with for my system. After 20 minutes talking about some high end speakers, amps, and subs I could see they were completely trustworthy. I purchsed Dyne speakers, JL Subs, and Zapco amps. They were not cheap but really High class all the way.
I own a 2006 G35 and went to my local Infiniti Dealer to get an iPod connection. The girl there recommended that I go see Jay or John at All Star Sounds. According to the dealer's service people, Jay and John have been taking care of the dealership's electronics needs for many years. That's a solid reference.
I was impressed by their professional standards and the way they handled the entire transaction from the moment I walked in to the time I got my car back. The work was done efficiently and they explained the entire process to me before the work started and completely explained how everything works after I got my car back. They could have easily handed me the keys and a receipt but instead took the time to make sure all questions were answered before I paid my bill. That's good service.
If you want your system done right, Go To All Star FIRST. I made a big Mistake and went to Pacific Stereo on Lakewood and South in Long Beach. Big and Costly mistake. After spending 2 Grand, I was f***ed, sh*t cutting off and sounds like Dog Sh*t. I went back to Pacific but they threw me out. I rolled into a couple different shops but most of them just wanted to Rip Me Off some more.
I rolled into this shop and they were Bad Azz. They got Lots and Lots of Pics on the wall of Custom Jobs, but they dont act like they sh*t dont stink. I told the dude what happened and the first thing he told me was not to worry. I paid 700 for the dude to fix my 2 grand system and when he was done, the system dont cut off and sounds way better. He gave me a good deal on new gear and I gave my brother some of the junk I got from Pacific.
The thing about this shop was they Explained What I needed to change, Why I need something, and gave me Choices about how to fix my sh*t. He even explained how a sound system works so even I could understand like what is the difference between factory speakers and aftermarket. Mostly after 5 minutes, I could tell that these guys here, they dont lie to you to make you buy something. They take the time to explain what is happening, how they sh*t works and what choices you got to do this way or that way. They earn their money and when I left there my sounds was like I got more than what I paid for. Thats not a Bad deal. ( Not like the @#*@#*$@$* Pacific Stereo Fukers). If you dont go to All Star your Wasting Time and Money.
07/16/2008Provided by Citysearch -
these guys at all star stereo rock the house with the technical expertise behind every detail in the job performance that i threw their way between my SUV and MINI VAN.....from glass tinting to alarm and power starters these people are professional, friendly, and you need not be skiddish to come back months later to ask a question because the will always be as friendly, professional, and helpful like the first day you had them work on your vehicle....i am going back to get a back up camera put in by all star stereo, i wouldn't trust another company to touch my SUV....
04/17/2008Provided by Citysearch -
First of all, I went thru 3 installers to install a high end system.I visited AL & Eds, Beach Audio, Gold Star and all were undoubtedly looking to rip me off. MB Quarts not even q series selling for $800.00 at Al & Eds on La Cienega. Pretentious attitudes I feel plague the industry in a big way. Its almost like you are bothering some of these people entering their establishment. Well, not All Star Auto Sound. The owners are the most friendly set of brothers I have met. I was treated with absolute respect from the second I entered. Each employee has a passion for what they do. I had a zapco 1000.4 dc reference installed and they cleaned up the mess that the others left behind. They were meticulous in finding each and every kink in the system. I had them fix the mistakes and install the amp without touching the speakers. Once they were done, the sound that came from this car was incredible. I went and bought a pair of hybrid audio 5.25"" components just now to have them switch out 4"" focals I have installed now. I am also having them build a stealth sub enclosure for the sub in the trunk.
Anyone considering an audio upgrade should consult all star. I promise you that you will choose all star over anyone else you meet with unless you are just looking to spend stupid money because all star will not install unnecessary or inappropriate components. If you have appreciate quality, you will see these guys and I promise you will be convinced without a doubt that they are the best to do the job. No upselling, no BS period.