Service was great and prompt. Expectations initially were to expect a delayed process from getting picked up from the collision center to handling the rental process, especially when I saw several people at the counter, but all of it was efficient and friendly. The same superb service was provided when I returned the vehicle. This level of service is not new since I have used Enterprise at several airports and I recommend it to others who have relayed to me the same similar good service experience. Thanks.
I went to Avis Rentals but they didnt allow me due to credit check (but I told them that im not US resident to have credit). On that same day, I called the EZ rent in long beach, they just told me, if you have debit card or cash or credit card, you can rent. So I went to check it out. After 10 minutes I got the car without any questions. He just asked me what type of payment I want. Thats it and they let me drive for a week.
I recommend EZ rental, if you do not want a car rental places to run your credit. In addition, this place will accept cash, debit card or credit card. However, you do have to put down a $300 deposit on top of the car rental fee and bring a pay check stub and proof of address (utliity bill). Nevertheless, you will get your deposit back if you return the car back in timely matter and if you followed the policy.
My branch office goes above and beyond the call of duty, making every effort to give you top notch service with A-1 customer attention, getting you in the best car for the best rates ever. I'm a plus reward member and I wouldn't have gotten to that level if I didn't think their service was Great.
For nearly two years, I've been renting a car every week or so for one day so I can visit elderly family and run some errands. The service is always terrific and everyone goes out of their way to ensure customer satisfaction. If something's not right (which is very rare) they make it right!
I have been a customer going on 5 years, not once have I ever been unsatisfied, the employees go over and beyond the call of duty. I rent ur cars atleast 3 if not more a year. I refuse to go else where this location is the best. Keep up the good work!
The customer service is excellent. I love that they pick you up from your home and drop you off if needed. The weekend rates are very good. They also work with you no matter your financial situation. I highly recommend them.
Have only experienced two rentals here and both were with very helpful staff offering prompt excellent service. Larry Lawrence does a great job managing! Angelo is very accommodating for special needs with a smile!
I called to be picked up for a rental car, I was in a bit of a rush. With in 10 min ED picked me up, he was very pleasant and got me on my way fast. overall a great experience. Great job guys keep it up!!!!
Very easy access to Alamo at this small Long Beach airport in the LA area. The service was excellent and the cars are a short walk from the baggage claim area. It couldn't be much easier.