Thieves! They will rip you off.I applied for one of the rentals on 7/03/2013, I arrived to the their business at around 9:00 AM, they open at 8:30. Once in the building the fronk desk clerk didn't greet me or even say good morning. I asked for agent Julie to leave my application. The fronk desk clerk immediately said she was in a meeting(I believe this is their standard message). She then said I could leave the application with her, she then made a copy of the money order and stamp the copy. I should've realize then there was a problem. The agent calls me at around 1:00 PM asking if I was paying on anything, I told her no, she then says she can't get access to my fico score. I'm thinking WOW for $50.00 you shouldn't be having any problems. She then said she had another way of obtaining the information. That was 11 days ago, they have since rented out the place, which I find very strange considering she told me I was the first to see the apartment. I returned my application the next day that morning so I thought I had a chance. I guess I was wrong. She hasn't called, emailed or even send me a letter that I was no longer an applicant or even approved for the place. I was ripped off, $50.00 is a lot for a credit check and for her to just take my money really upsets me. This place needs to be investigated and no longer allowed to be opened. Their fee is twice as high as other property management companies, but I was willing to over look it because they had a place in the city I wanted stay in. People beaware and if possible stay clear of this management company.
I strongly recommend Penmar Management. They have been managing my property for over 6 years. I have been eminently satisfied. They work quietly and efficiently. I never hear from them except to get my check and when I want information, and then I get that information right away. Previous to their management, I had used two other companies. It was a constant series of problems in which I had to get involved.