very disappointed. my friend went here && had a hair cut that was supposed to be a trim but ended up looking like the hairdresser cut her hair after three bottles of wine and with a blindfold on. If you want your hair cut DO NOT GO HERE.
I have had acrylic nails for years. In fact, I am licensed to do nails. I have had a few people that I feel can do a great job on nails. Clean, Look good, have many color selections and updated new techniques. Every once in a while you have to find a technician for an emergency. I have came in twice to this salon and had Josi Smith Andersen put a full set on and even a fill once. Her work is amazing!!!! serious! and she is sweet positive (Josi doesn't talk about people) and she is gentle with your hands and nails! I believe I will be coming here much more and am willing to pay a little more money for the services from Josi Smith Anderson.Deby
Beware... These people don't care about their clients. Showed up for appointment that was on April 27th. The stylist was out sick and they couldn't even bother to call and save me the 40 mile trip.
I booked a couples massage for our anniversary. My masseur was actually pretty good, dressed professionally and gave a satisfactory massage. My husband's masseuse was far less than satisfactory - basically the worst massage of my husband's life. The girl showed up in an Aggies game day T-shirt (in the off season), too tight dirty jeans and no personal grooming standards. It was clear she had no idea what she was doing and brought her week old diploma to prove it. Problem A) She used her ELBOWS to "dig out knots" in his back (actually just applying painful pressure points all over the place). Problem B) She apparently viewed the massage as a workout as she was sweating throughout the massage, forgot to wear deodorant and had damp clammy hands. Needless to say we will never return to Leilani for a massage but they get 2 stars instead of 0 because their hair services are good, they have a generally friendly staff and keep a clean environment. Long story short - Use for salon services, don't use for massage.
I like that you can just walk in and have a NORMAL haircut. This is a good place for the whole family. Very affordable and just a comfortable, easy, nice place to go for all your hair needs!
To start off with they gave me an eye infection with their lash extensions (my eyes were so swollen and red I could barely open them, tears were constantly streaming down my face and 2 of their stylists commented that I had puss coming out on my lash line) and had to have an emergency removal, which they charged me for as well. When I got there their receptionist, I believe her name was Jess, was beyond rude to me in front of the stylists and other clients. When I called to talk to the owner, Peggy, about the behavior of the receptionist she was completely unapologetic about it and basically told me to get over it and that it was a misunderstanding. She never once uttered that she was sorry that I had such a bad experience or asked what she could do to correct the situation. I've never been treated so horrifically by a business before, especially by the owner of a business.Completely avoid this salon, they have the absolute worst customer support I've ever had and I now wonder about how hygienic they are if I got that bad of an eye infection! The only reason I'm even giving them 1 star is because 0 is not an option.