Is a Certified Pre-Owned Car Better Than a New Car? »
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
I did not have great luck at this shop. The muffler on my truck was still usable, just needed the pipes fixed. I was under the truck with them when they examined it, and the guy hardly even looked at it and said you need a whole new exhaust system muffler included and it will cost you $600. I am a college student so I thought oh crap. I knew the muffler was okay saving me about $300, but they refused to reuse it with new pipes. I dug deeper, trying to give these guys the benefit of the doubt. I found that my muffler was a Magnaflow and under warranty. I came back, and had them look into the warranty, knowing that where it was a Magnaflow the warranty should be valid without the need of receipts. They wanted me to find my receipts on my muffler from 15 years ago (cause yeah who has that). I voiced my concerns, and they got huffy and hung up on me. I took my truck to a different dealer, who said that he could reuse the old muffler AS IT WAS JUST FINE (which I already knew), and that even if he would have had to order a new one, the muffler is under warranty, and all he had to do as the dealer was send it in to Magnaflow and get reimbursed as a dealer. My truck is now fixed and I saved my $300 which I knew I should have been able to do in the first place. After this dealer realized they missed out, they gave me a call back, offering on the third try to do WHAT I WANTED THEM TO DO IN THE FIRST PLACE!! They were just trying to squeeze as much money out of me as they could, and then make the extra reimbursement money off of the muffler to boot. I may be young, but I am not stupid. I felt pressured, and knew I was getting the runaround. Save your time and your money and avoid this shop.
they are very good at leaving oil plugs loose and installing the wrong oil filter.
I got booted in front of my house, they asked for $75. really rude people, money scavenger. they guy named Riley as really unprofessional, he doesn't even have an official license. Is this company even legal or not?
I would advise that you avoid this shop for your safety inspections. I had my window tint done professionally and insisted they make sure it was legal in Utah. I got my car inspected this year (2015) at Alta Muffler & Brakes and they failed my front windows for being too dark. I didn't argue with it it because they use a VLT meter to check them. Well, after I removed the tint in the parking lot to pass the inspection, I had them check the stock OEM un-tinted front window afterwords and the reading came back as 47%. I checked with the dealer and another certified safety inspector and the windows came back as 77% & 75% respectively. I approached them about their tint meter's error (I didn't even ask for them to replace the $80 of tint that I pulled off to pass the inspection) and just asked them to check the meter so other people wouldn't go through the time and expense of replacing the tint like I will have to. The response from the guy working there was "What do you want me to do about it? I'm not going to argue with you ... have a nice day". My only point is that there are MANY cars with 100% LEGAL tint like mine was and due to the amount that Alta's VLT meter is off (about 25-30%) they would ALL fail and that's nearly a $100 PER CAR worth of tint (I am paying $70 to get mine re-tinted, plus the time to get the old glue off and the time to drop it off and pick it up from the tinting shop). If they had at least shown some effort to check their equipment I wouldn't have written this but it was clear they couldn't care less. Again, I would avoid this shop, there are many other places to get your car inspected.
They were great, my first time, Aj made sure to get me right in seems I had an apoinment, he showed me the old parts vs new and what to watch for in the future, he didn't charge extra for every second extra time he spent getting my brakes how they needed to be. They have TV and coffee in the waiting room, the receptionist was friendly too. Definitely will go here again, and tell my friends.
I had a very negative experience about Big O Tires. I went in to get my A/C checked on my car, because I had gotten a coupon in the mail that said they would check my A/C for free. So I went in there and they checked out my car, and the guy at the service desk(Tracy) told me the A/C system on was working fine and that there were no leaks in the system. I double asked him, are you sure there are no leaks. He said yes and also asked do you want us to charge it? I said yes, trusting Big O Tire to do a good Job. (Cause its the team you can trust) Well ten days later my A/C was blowing hot. I called them up, and they said that they had used an old machine that sounds like it didn't work very well cause it happen to several other customers. They told us that we could bring back in the car to be hooked up to the new machine. So we took the car back, and they said it had a leak in the system and that it needed some parts, and estimated it would be around a 1000 dollars to fix it. So I felt like I was being rip off, cause my A/C only lasted for 10 days. I asked for a refund, cause they had told me in the first place that my A/C system had no leaks. The other guy at the service desk(Kory) he was very rude to me. So don't go to Big O Tire cause there are only going to rip you off.
Oil change and inspection, they are fast and efficient!
My family has been taking our vehicles to Aaron for many years. We've had to change shop names a few times but we've never let go of Aaron. His shop is always very fast in diagnosing and fixing any vehicle issue. They are extremely flexible, explaining things in detail, but in a way that anyone could understand. They are very honest with you and will not push or force you to fix anything. They lay it out on the table for you and allow you to make your own decision. I wouldn't ever consider taking a vehicle anywhere else. Their customer service and pricing has won me over for as long as I live close enough to get a regular oil change.
I had them put an exhaust on my jeep, and they were great to work with, fast, and fairly priced. Highly recommend
The Ray and the guys at the shop got me in quick and very professional. They informed me what was wrong with my car and what they recommend. The manager was awesome and very friendly. The price was very reasonable. I will come back for all my automotive needs.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.