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Category
Mechanical Contractors

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Bucky H.

04/18/2018

Overall

I wish I could give NO stars... we've been without hot water for a week now. Called AHS for expedited service Sunday morning (paid service fee then) didn't get a technician until tuesday from BestWay Mechanical (who is horrible) they said oh we have order a gas valve. Which I did and paid $30 shipping for overnight from my Whirlpool warranty dept. Part arrived Wednesday (the next morning) as I told the technician it would. I called them to get BestWay to come back out and install everything. They said they couldn't come back out "until tomorrow afternoon some time" (thurs). I told her not to fret and I'd just fix it myself. She said "oh... you're goingto install the part yourself...?" I said yes ma'am and hung up. Never will I give my hard earned money to American Home Shield or Bestway Mechanical again!

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