I ordered over the phone and specifically asked for 2 number 13s and the girl who took my order was very short and seriously acted like she was so frustrated with me...So I get there and one of the cashiers who had a very positive attitude called my name for pickup and only one order was made, so I asked politely where the other order was only to be rudely interrupted by the girl who took my order originally saying "No she didn't, she didn't order two" while rolling her eyes. So the other cashier calls out to the cook to make another 13 and I paid for my meal. Then I asked if they had unsweetened tea and the rude cashier girl, snatches the fridge open and pours the unsweetened tea in my cup and spills it on the counter and proceeds to use profanity in front of several other customers who had children. I know the importance of online reputation and my experience and encounter with this employee was EXTREMELY unprofessional. The food is great, BUT the service is absolutely ridiculous.
I was in your restaurant today I was very surprised how it looked, smelled, didn't look clean either and the business 85B score. The dining area had mud up under one of the tables. To top that off I went outside to get something out of the car and when I came back in this lady that just had took my order was sitting back there up on the counter where I had seen in the past where food be sitting she was on her cell phone sitting up there. I feel like this is a place of business especially where food is being cooked and served and the business should act accordingly. While any employee that you have working that is idled should be cleaning up or doing something to keep the place up to standards. You are paying your employees to do a job. I love your wing place and in order to have customers to keep coming to your place of business you need to make your place inviting.
The fried rice doesnt have enough rice and too much meat. The wings dont have enough seasoning so always ask for extra
To Kimy31 . The food here is great just like you said. But maybe you made the mistake on you order like your mistakes in spelling. .As far as sitting down to eat your food was to go. It's not a BIG TIME Restaurant I love thier food it's good .LOVE the Catfish. Chicken fried rice and yellow sauce is fabulous