I dealt directly with the owner alongside a friend. He could not have been more patient, understanding, or willing to work with us to resolve the issues. Issues that were in no way the fault of The Car Place, and yet, for at least 15 minutes prior to Our conversation, He had been accused of all kinds of deceit, yelled at, and called every name in the book by the other person also on the agreement. Instead of taking it out on my friend, he was even more understanding. He went above and beyond because we communicated respectfully. It is a business of used cars, buy here/pay here. Obviously, he needs to make money just like everyone else, but as far as needing to purchase a vehicle this way. I'd try here first.