5★Don George Jr.Great experience!!! Helped me out Huge!! Thanks Jay and Steve. Long review, but well worth the read!!!With just a few days left before our Camping trip to the Adirondecks my 23 year old RV refrigerator started to give me trouble. The LP portion of the fridge would not stay burning. This would be a huge problem due to no electrical hook ups at this state park and could only run a generator for a few hours a day. After reading online I suspected a bad ingnitor/thermo sensor. I contacted Jay in parts and he had it the next day for me. I installed it and it worked, thought all was good. NOT. Next day same issue. Not Good!!I was paneking at this point. Just a day away before our trip now. Went to Mantelli's and spoke with Steve in Service. He suggested it might be a bad Thermo/ignitor circut board module. I went to Jay in parts to see if he could get by the next day. Jay and his staff dug through some old invintory for me and found it in their stock. YES in their stock, a part for my 23 year old Norcold refrigerator. Took it home and installed in minutes. It Worked. Flawless. 10 day campinping trip saved!!! The part was priced at or below online RV sellers and they had it in stock. I just cant say enough about this experience. I strongly recommend Mantelli Trailers. Thank You Mantelli Trailer sales and Staff!!!!
Mantelli's online eBay store is a great place to shop. Their service and communication was Excellent, the shipping was fast and we are very happy with product we received Great Job MTSRV!
Ordered a part we needed for the toilet, waited over 2 weeks, finally called and had to call back later. Jay says, "oh, it came in 4 days ago and we realized it was the wrong part". "When I said I would find it online because I am pressed for time, his response was" I'm pressed for time, too." Unprofessional...would never recommend!