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BBB Rating
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Regular Hours

Extra Phones

Phone: (716) 434-5019

Phone: (716) 433-0965

Primary Phone: (716) 434-5019

Phone: (716) 433-6777

TollFree: (800) 847-4887

Toll Free: (800) 847-4887

Payment method
all major credit cards, amex, master card, visa

Grand Tours & Ridge Road Exp

Grand Tours & Ridge Road Express

Ridge Road Express Inc

Grand Tours

Other Email

Bus Tours-Promoters, Bus Lines


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Betty B.



I emailed the company 5/27, 6/2 and faxed them 6/2, but no one ever responded. This is why I took this experience public.

On 5/27, I pulled into a hotel driveway to turn around. I saw the bus backing up; he blocked the hotel entrance, so I tried to go around the back of the building. There was no access, so I parked. He blocked the entrance to the side lot, so I was unable to leave.

The driver proceeded to back his bus up and park 2' of my car. I got out of my car and asked if he would be there for long because I was stuck. He shouted at me that the management does not allow cars in this lot. He proceeded to give me a tirade about how I was in a bus-only parking lot. All the spaces were marked for standard cars, including handicap spaces next to me (also blocked).

He refused to move his bus to let me leave. I spoke to hotel management. When he asked the bus driver to please let me out. The bus driver Dave, still complaining, complied.

The driver was rude and unprofessional.

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Great to Work For

I worked for Ridge Rd for 4 years and loved every minute of it. The bosses are great and I actually enjoyed most of the kids

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