The owner of this dealer is a charlaton and runs his company in a very unpfofessional manner.Very bad experience! Iwould not recommend! I also noticed all the other reviews look phony!
Service department has trouble putting air in tires when ask to do so during a oil change and tire rotation....never mind the glaring light on the dash or the fact that the tire pressure for my truck are 65psi front 80psi rear, so after you rotate the tires you just leave as is? So now I waste my time doing something that is STANDARD, Thanks for the poor work and for wasting my time.
Excellent. Service. ,,,,,
I have had nothing but a good experience with them. I have bought 2 vehicles from them. I am having issues with the most recent one. They are working with me to resolve the matter. I would recommend anyone to buy a car from them.
Daughter bought a nice 08 Chevy cobalt from them, we THOUGHT it was nice,but had nothing but problems with it,from the time she picked it up at the lot, ck tire pressure lite on the it was delivered to her! Two weeks later, front brakes, a week after that, the starter went, the half assed fixed it, about a month after that, it needed driver front strut, and wheel bearing, they refuse to fix it this time, so off to the shop it went. While at the shop, it was pointed out to me, that this car had been wrecked at some point,and the sub frame was patched and welded, and would NOT pass inspection, soooooo what do you do with a car that CAN'T pass inspection, called dealer, they say it not there problem, so we now have a car that we paid $4950 on so far, they won't work a fair deal, I had no choice to buy a vehicle from a reputable dealer, and surrender the pos to Ontario, they proceeded to sell it at auction for 1500, and sent me a bill for $6290 saying balance of loan still due!!! This car in good condition only books on kbb for $1700. AND Sandy says I will owe TAX for what THEY SOLD the car for? I'm NOT paying the tax on THEIR sale, I certainly did not get the $1500. So. Got lawyer involved, will update with the outcome when over,
Bought a 2003 Taurus from them 3 years ago and have nothing but problems with it. Went to take it for inspection and found out it won't pass do to the frame and floor boards rotting out
They did bad work on my fathers Civic SI. They told him they would replace the door because there was a large crack in it. Come to find out they in fact used a filler and painted over the damage. Now their "fix" is rusting through due to the salt and it's clear they never replaced the door skin as stated. That was $449 not well spent.
I will not recommend getting a car from Ontario Sales! The first week I got the cat the ball barren when and I was on the expressway; they fixed it then two weeks later it happened again! Like a dummy; I upgrade the car to a truck; not even three months later; the air conditioner turns on by itself and causes the battery to die! Now just last week; five months after having the truck; the alternator goes as I was driving with my pregnant daughter in busy traffice! I spoke with Karen from Ontario Sales who sho no remorse and told me that I had to get it fixed on my own! I wouldn't wish my worst enemy the HELL this place put me through! My lesson is to NEVER go to a bootleg car dealership!
Heinrich Chevrolet has very friendly, patient sales people. I enjoyed buying my car here.
DO NOT BUY A CAR FROM HERE!!!! THEY ARE NOTHING BUT SCAM ARTIST, THESE DUMB PEOPLE WILL SHUT OFF THE CAR WHILE YOUR DRIVING IT, ALSO EVEN IF YOU MAKE A PAYMENT YOU WILL BE SHUT OFF, THEY DO NOT INSPECT THE CAR RIGHT AND THERE IS MANY PROBLEMS WITH THE CARS THAT THEY SELL, THEY WILL REFUSE TO FIX A CAR WHEN ON A WARRENTY JUST SO THAT THEY CAN MAKE YOU PAY MORE MONEY FOR IT, ALSO THEY ARE NASTY PEOPLE WHO WORK THERE, IF YOU TRY AND BUY A CAR THEY WILL TELL YOU " ITS NOT OUR PROBLEM, YOUR DRIVE TO MUCH", IF YOU GO TO THEM AND TRY TO SAY SOMETHING IS WRONG, WATCH OUT, THEY WILL CALL YOU A LIER FOR IT!!! THEY ALSO CHARGE MORE FOR THE CAR THEN WHAT THE CAR IS WORTH!!! THEY WILL CHARGE YOU DOUBLE!! AGAIN DONT BUY A CAR FROM THEM!!! IT WILL BS WHAT A PERSON WILL GO THROUGH!! ( I HAVE TO RATE A STAR BUT REALLY IN ALL REALITY I WOULDN'T EVEN GIVE THEM 1 STAR)