I went for oil change, there was no car ahead of me , I had to wait to get my car serviced the employees were chatting with each other instead of helping me and they got offended because I told them I have to go to an appointment, They always push customer for extra service which is not necessary I feel like I paid $50 dollars when they advertise 19.95... Using the excuse that my car needs special oil give me a break it's an 06 and the manager seems like he's a space cadet does not know anything... Save your money run and go some where else
Competitive gas pricing for this area of Livonia. The recent remodeling was a nice addition to the area.
If I could have rated this place with 0 stars I would have. I went in for an oil change and they nicely topped off my transmission fluid, I was very thankful. Then come to find out they left my dipstick out of the transmission tube on my air cleaner. I called to request for a discounted transmission flush because who knows what got in there in that time period that they left it uncovered and the manager called me a liar saying "his boys never left no transmission dipstick out. I have to believe their word over yours. I can't do nothing for you." Because I am going to pop open my hood, and pull the dipstick out just to get a discounted flush, right? WRONG. The manager was completely incompetent just as his mechanics!
Great friendly service all the time.
I told the guy not to bother checking the air filter. His reply: You trying to tell me how to do my job? After a few more sarcastic remarks, I decided to leave and take my business to a place where the manager is polite. Looking at other reviews, I can see that I wasn't the first person he treated badly. So glad I left, the other reviews say he will try to cheat you too. This place is going to go out of business because of him.
The staff is rude!! i went to buy a pack of cigarettes, i was born in july of 94. She asks for my id, i give it to her and she replies "no".i said "excuse me?" she said " yeah july 22" i said " yeah that was 5 months ago". She apparently was confused about the year. after making her realize it is 2012, almost 2013, she gave me my cigarettes. Never going there again