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UPS

Map & Directions
(8 Reviews)

29855 Schoolcraft Rd, Livonia, MI 48150

(734) 523-1874

OPEN NOW
Today: 8:00 am - 9:00 pm
8
YEARS
IN BUSINESS
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Hours
Regular Hours
Mon - Fri:
Brands
shipping
AKA

UPS Customer Ctr

Ups Customer Center

UPS United Parcel Service

United Parcel Service

Categories
Delivery Service, Air Cargo & Package Express Service, Courier & Delivery Service, Freight Forwarding, Mail & Shipping Services

Reviews

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Sam C.

08/23/2017

Overall
Promptness
Service

Terrible terrible service. I live in a apartment complex and they chose to just put the sticker on the complex door with out ringing the bell. Apparently I wasn't available even though I was home expecting it. What a waste of $4 expedited shipping. Called customer service and she offered for me to pick it up the next day. completely disregarding that I needed it TODAY and maybe that's why I paid to expedite it. Pure laziness. FYI this is the 3rd time this has happened. I will only use USPS now.

Hassan B.

01/22/2016

Overall

Horrible service. I got a call from an angry lady telling me that I they can't locate my package. When I asked her do you know if the package is in the facility or on a truck she got angrier and said even if I find it in the facility I will not call you, you have to wait until tomorrow. When I said I will complain to corporate about her behavior she hung up in my face. Horrible horrible service.

Mary B.

12/05/2015

Overall

I paid for 3 day shipping so that I would receive a package on a Friday. The delivery driver forgot to bring my package with him in the morning. I now have to wait until Monday for my items even though I paid for expedited delivery. Customer service said they can do nothing to get my package to me this weekend, I can't even go pick it up. That's completely unacceptable. If a driver forgets a package, they need to go back for it. I fully expect a refund on shipping fees.

Daniel B.

05/07/2015

Overall

How about instead of leaving a "delivery attempted" sticker on the doorbell of my apartment complex, you actually ring it so I know you're there.

Mike J.

12/03/2014

Overall

Pony Express? Of my most recent five deliveries three were delivered to my neighbor and I'm still waiting for the Urgent "Next Day Air" delivery from last month.

If I needed a life saving organ transplant overnight; I would take my chances with ANYONE other than UPS.

Ricc J.

11/20/2014

Overall

Poor service. Driver came to a backdoor where it states that all deliveries go around front. Comes back a second time to the same back door but this time goes around front but ONLY puts a sticker on door and does not open door and come in. Theres a sign right at door that says OPEN. But now i have to go pick up. Poor service.

savvyboater

03/01/2013

Overall

Packages always come after 7pm. Which to me is not "End of day" on the third day of 3-day shipping. F***ING SCAMMERS. Lazy Livonia hub. All da brothas there too good to work ethically, AKA QUICKLY.