Roto-Rooter Plumbing & Water CleanupAdd to Favorites
Saved to Favorites
From the initial call taker to the technician that came out, everyone was very nice and easy to work with. We got same day service, literally an hour from the call. The technician Dana was excellent at communicating the problem, how long the repair would take, and how much it would cost. They were very fast, and the finished repair is great. They were very careful not to make a mess, and when they left, everything was spotless. Thanks!
I called Roto-Rooter in the morning and they were able to schedule a service technician to come out that afternoon. I received a call letting me know when to expect the technician, and Joe R. arrived right on time. Joe R. was very courteous and professional. Before he entered our home he put shoe booties on which I appreciated. He assessed our problem, gave us a written quote, and immediately went to work to resolve our sewer line problem. He had all the necessary equipment and tools on his truck to complete the job. He finished the job within a short period of time and cleaned his work area. He explained everything to us and we were very satisfied with the job he did for us. We would highly recommend Roto-Rooter (Joe R.).
Erik from Roto-Rooter was very professional and knowledgeable concerning my Plumbing problem. He presented all my options and took the time required to solve the problem completely. He answered all of my questions. He also was very careful with keeping my home very clean. I would definitely recommend Erik from roto rooter
The technician was knowledgable and very friendly. He took his time and explained the process of snaking a drain. He has been the only one to snake the drain under my stationery tubs were the problem was. I was very pleased with the service and would not hesitate to recommend Roto Rooter to friends. Diane Walton of Detroit, MI
The technicians came to the house almost immediately after I contacted dispatch and requested service. They quickly assessed the problem and corrected it. Mike gave me a run-down of what the problem was and what I needed to do to prevent future problems. I was very pleased with their professionalism.
The service was good and the plumbers were polite, but I feel I was needlessly charged for a faucet. I had a leak in the bathroom behind the vanity and no one used the knobs so how could have that have been the problem. So far I have not had any leaking. To "compensate" for the additional charge for the faucet another plumber came and replaced the screws on the toilet.
I used to consider Rotorooter a reputable company - NOT any more. The "technician" made a half a$$ attempt at snaking my drain - then told me they could "JET" it for $900. Another drain cleaning service actually came in and at a lesser distance than RR hacks said they snaked CLEARED the blockage; imagine that. Go for the smaller company - not the nationwide thieves.......
Phone: (248) 646-1129
Address: 12898 Westmore St, Livonia, MI 48150