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Categories
Pianos & Organ-Tuning, Repair & Restoration, Musical Instrument Supplies & Accessories, Musical Instruments, Music Schools, Piano & Organ Moving

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Harry D.

08/10/2017

Overall
Service

Joe Marras is unreliable. In the spring of 2017, Mr. Marras and I discussed his moving my musical instruments from Michigan to Arizona in the fall. I needed him to crate up my instruments in September, store them in his climate-controlled warehouse, and move them to Arizona in November. I called on August 10 to inquire about adding an additional service. Mr. Marras told me that he had decided (back in the spring) not to do my move. He never even called or e-mailed to let me know.

noamp1

12/06/2008

Overall
Bad Repairs

Do not go! I dropped off an amp to get the tubes replaced and had an awful experience. Whenever I called the store for information about the status I was referred to the repair technician who always had an excuse why the repair was not done. It took 9 months to get the tubes replaced and in that time I never received 1 phone call, any information I got I had to call the tech and beg for. When I finally picked it up I complained about the amount of time it took. All I asked for was a break on the cost of the labor since the tech was obviously not on top of things. Not only did the shop owner not care, but he refused to take check or charge because he was afraid I would stop payment. Do yourself a favor and stay away especially for repairs!

lisadrew

11/16/2007

Overall
A great place to buy a piano

Joe runs Marras Music, and sells pianos, organs, guitars, and band instruments. He also has music lessons and an incredible selection of sheet music. He's really nice, and knowledgable, and his prices are great. He has used instruments too, so it's an affordable place to buy an instrument if your child wants to "try" playing something. I would reccomend him to anyone.

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