33471 8 Mile Rd, Livonia, MI 48152
Phone: (248) 476-3672
Fax Number: (248) 476-3672
Elite Sweets Inc.
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Average
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Do NOT go here! The cake I ordered for my daughter's birthday party looks nothing like the picture I sent them. I went out of my way to go to this bakery because of the reviews, sadly that was a mistake. This cake looks terrible. I could've gotten a better looking cake at Sam's Club. Also the front desk staff could use some customer service skills. Awful, don't waste your time.
Elite Sweets has some of the best cakes I have ever tasted. Now usually I don't have a sweet tooth and I prefer to skip desserts, but with Elite Sweets; I always make an exception. The red velvet cupcakes and cake are to die for. Not to mention the White Alpine is simply heaven. I never had bad service or a bad cake. Love this place!!!
08/30/2011Provided by Citysearch -
If you're in the market for a perfect birthday cake that you can just swing by and pick up... you're in luck. This is a great place with consistently delicious cakes. They have a daily selection ready to pick up anytime. I have never special ordered a cake, but I feel they are already beautifully decorated and available in many flavors.
06/07/2011Provided by Citysearch -
I went to Elite Sweets because a friend recommended them. He had purchased a wedding cake from there about a year earlier. I truly do not see how he was actually able to get a wedding cake out of a place like this....
I went in to order a very simple 1 layer round cake for my mom's birthday. My cake design was very simple but they wanted as much for the decoration as for the cake - I only needed cake for 5 people - it was not worth $50! So I changed the design to make it even simpler but it was even more!
After 2 visits & 2 phone calls, I decided to just have them decorate the cake in white buttercream. I designed the rest of the decorations myself & put them on the cake after I got it home. I wanted a ribbon added to the bottom & I brought the ribbon to them & even marked my name on the spool. When I went to pick it up the girl had my ribbon in her hand & another ribbon on the cake (a totally different color!). I could not believe it! How much simpler could I have made it for them???
Customer service was bad. All 3 times I went in I was waited on by ""new girls"". They looked to be about 17 & knew nothing about cakes. I would NEVER recommend this bakery to anyone.
My company recently ordered 12 full sheet cakes for a corporate function. Elite Sweets prepared all the cakes and delivered them to us. The cakes were both beautiful and delicious. We received so many comments on how good these cakes were. We will use them again and again and again! The owner provided us with excellent service, a good quantity discount and waived the delivery charge.
11/08/2008Provided by Citysearch -
My fiance and I went here to possibly order a wedding cake. Service was horrible and they lady ""helping' up simply threw two meager slices of leftover cake at us and said that was all they had. It seems that this place is more interested in meeting famous people than it is in creating a welcoming business atmosphere. We left extremely disappointed and no one seemed to notice or care!
Whatever happened to customer service? This company has wonderful cakes, however they are not worth the hassel you get from the staff. The building is not customer friendly which is a representation of their staff. Special orders are absolutely not an option. I wonder if they even read their reviews. I have bought numerous cakes from them and referred many people based on the flavor of the cakes. However after my latest experience I will never recommend them. Want great cakes and customer service, try Mrs. Maddox Cake Shop in Farmington, and the prices are better.