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Bright House Networks

Map & Directions
(5 Reviews)

14525 Farmington Rd, Livonia, MI 48154

(855) 222-0102

CLOSED NOW
Tomorrow: 8:00 am - 6:00 pm
35
YEARS
IN BUSINESS
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SEE HOW BRIGHT LIFE CAN BE.

Hours

Regular Hours

Payment method
all major credit cards
Neighborhood
SMB Estates
Categories
Cable & Satellite Television, Internet Service Providers (ISP), Wireless Internet Providers

COUPONS & DEALS

No coupons available

Reviews

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Tom L.

05/07/2017

Overall
Expertise
Professionalism
Promptness

Neighbor had service installed, tech cut old drop and left it in my yard. Called Spectrim, they said a tech would come today between 8 and 12 to clean up, no on came. I would not get their service if they were the only company in town.

Jeff H.

12/30/2016

Overall

The Charter Spectrum take merger is terrible for the customer. Price gouging is here. I can't even change my service with out increasing my cost.

R P.

12/02/2016

Overall
Expertise
Professionalism
Promptness

Spectrum switch was implemented and customer service appears to be removed from their program. Their phone system is not functioning, when you do get through your put on hold and looped back into the holding system to start all over. I visited the local Livonia office, but was not able to even speak with someone to address the below average service we're receiving after the Spectrum change. I did get to wait there along time. Key note, the person behind the counter is the gate keeper, you will not be able to solve your issue. :-(

Kelsey F.

08/23/2016

Overall
Expertise
Professionalism
Promptness

SHOUT OUT TO JOHN FOR STOPING HIS WORK VAN TO HELP OUT ME AND PARTNER AT MOLLY MAID WITH OUR FLAT TIRE AND BUSTED RIM. HE WAS SO NICE AND I WILL BE SURE TO RECOMMEND HIM TO EVERYONE.

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