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Residential & Commercial Insatalltion and Service of Wood, Aluminum, PVC and Gates. Free Estimates

Residential & Commercial Insatalltion and Service of Wood, Aluminum, PVC and Gates. Free Estimates

General Info
We are a family owned business located in Macon, GA. This Business was originally founded by John W. Little. He passed away in 1993 and as a family we chose to continue his legacy. Please consider us for all your fencing needs. We appreciate your support to a Local Business.
Hours
Regular Hours
Mon - Fri:
Payment method
cash, all major credit cards
Social Links
Categories
Fence Repair, Fence-Sales, Service & Contractors
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Overall

I don't hesitate to give Ace Fence Company a grade of A+++. They did what they said they would do, when they said they would do it. The fence looks very good. We are pleased!

branchesstaff

11/02/2010

Overall
Amazing Customer Service!!!!

Today, I had a problem with the gate to my fence. I noticed that the gate had been dislodged from its housing, and the metal cuff that held the gate in place had been bent, hindering it from staying in place. I called Ace Fence Company, spoke to George, who came within the hour to evaluate the damage and let me know what needed to happen next. George proceeded to correct the damage that had been done, put the gate back in working order, and when it came time for me to pay him, he DECLINED payment. He stated that he "was in the area anyway" and "didn't mind helping." He wouldn't take anything for his time, effort, or even gas money to get here. You just don't find many businesses with this much care for their customers or people in general anymore. How wonderful! I couldn't have had a better experience, and you can bet that when I need more help with this fence or a new one in the future, this will be the very FIRST place I call and where I will refer all of my friends/family!! Thanks for the help, George. It may have been a simple fix, but the gesture and care that you offered was huge, and It won't be forgotten! So impressed, and that's no easy task!