I have only experienced the pick-up at the point, but there crew that came and pack my things was very professional and efficient. He (Crew Chief- Tim?) were very understanding that it was my life's belongings they were to handle and understanding and respective of that. He was careful to explain every detail to me and I appreciated that so much. This company; subcontracted by We-Pack did an great job.
19440 Glendale StDetroit, MI 48223
Dennis and his crew moved me from Detroit down here to Cleveland and I couldn't have asked for a better move. The guys were very professional and always had a smile. They answered every question I had without hesitation and I had a lot of questions! They were very patient with me!
8 Mile moved me from Detroit down here to Hollywood, FL. The best thing I can say is how uneventful the move was. They came and wrapped and loaded everything professionally and efficiently. My items arrived a week later down here and there was no damage. I couldn't have asked for a better crew. Great job guys! I know not many folks will go online and leave good reviews for the moving company. Most folks only come on these sights to complain, but I wanted to take a minute and say thank you for a great move! Keep it up!
STAY AWAY FROM THIS LOCATION! SPENT $75 TO HAVE THREE BOXES PACKAGED AND SENT TO SELDEN, NEW YORK, STONEY BROOK, NEW YORK AND FAYETTEVILLE, ARKANSAS. ALL THREE BOXES WERE IN TACT WHEN RECEIVED BUT TWO OF THE THREE PACKAGES HAD MISSING (VALUABLE) ITEMS WHEN THEY ARRIVED AT THEIR LOCATIONS, FOR A TOTAL OF A $700 LOSS. I FILED A COMPLAINT WITH UPS HEADQUARTERS. HAVEN'T HEARD A WORD FROM THEM SINCE DECEMBER 5TH. I RETURNED TO THE 7 MILE LOCATION AND THEY INDICATED THEY HAVE NO CAMERAS AND ARE NOT RESPONSIBLE FOR THE LOSS EVEN THOUGH I PAID FOR BOTH PACKAGING AND SHIPPING. I FILED A POLICE REPORT WITH THE LIVONIA POLICE DEPARTMENT. PLEASE USE FEDERAL EXPRESS AT SIX MILE AND NEWBERG ROAD. THEY ARE RELIABLE, HONEST AND AREN'T ANY MORE EXPENSIVE.
I had to ship some cable equipment back and went to this store since i had to use UPS. They were very helpful, friendly and got the job done quickly.
Eight Mile was the worst experience with movers ever!! They lied to me about how long it would take to receive my shipment. First they told me 8 days and then it turned into 20. They also did not tell me my shipment would be sitting in storage in Michigan for a couple weeks rather than goto florida where I was moving (from Pittsburgh). Once the company finally decided to ship my stuff, they did not check the their trucks and it did not pass inspection in Virginia. Therefore, all my stuff got towed thus delaying my stuff an extra week. Once my mother tried getting ahold of the company and attempted to get a discount for all the issues, they proceeded to yell at her on the phone, lie to her, and hang up. They were unhelpful and rude. Once my shipment arrived it wasn't completely damaged. I had a brand new bedroom set that had dents and dings all over it. Do not use eight mile.
Great service!! Followed up with us right away and was able to get us scheduled immediately. Highly recommend!
I was a Michigan resident and was trying to store my property while I was re-locating to another State. I found Livonia Self Storage thru the Yellow Pages on-line and was treated famously. The prices quoted over the phone were exactly what I got when I arrived there with my rental truck and my storage unit was clean and as promised.The lady in charge (her name was Carol) treated me as well as any business ever has. Her assistant answered some questions on the phone that I forgot to originally ask and made herself available 1.5 hours earlier than usual for my movers to pick up my furniture/property for transport. I didn't feel comfortable leaving a key with my movers and asked the ladies at LSS (livonia self storage) to open my 10X12 unit when they arrived.It is rare to receive the type of personal service (and excellent pricing) on something that is becoming a commodity. My earlier "on-line Contact" experience with 2 other storage companies (before finding LSS) was like I was "bait on a hook" and I don't even think they were actual storage companies... and didn't wait to find out. I don't usually write reviews but this company deserves the highest rating I can provide.. Thanks again ladies... Jack Armstead.... and Happy New Year.