What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
600 Pan American DrLivingston, TX 77351
My experience is similar to Phillips, I went up there with my mother in law to have my breaks worked on, a simple repair. He knew we were paying with a credit card. So instead of fixing it that day he kept my truck a few weeks! Then price gouged us with storage fees and work we did not agree to.…
456 Pan American DrLivingston, TX 77351
several years ago, i took an alternator in to these guys to have it rebuilt. they had the job done in just a couple days, and i never had a problem with that alternator again. good customer service, good attitude from owner/employees, reasonable pricing, and friendly and fast service. very satis…
820 W Church StLivingston, TX 77351
I agree the employees could be a bit more welcoming, but thats just about any where now days . I love going here it is quicker than anywhere else and if you smile and act nice the employees seem to return it . The gentle men who take my car to the back may not be smiley but they are always polit…
5008 U S Highway 190 ELivingston, TX 77351
Eric's was fare and honest with me! I was in an usual spot, my car stopped on my way back Houston and the tow driver recommended Eric's. I had to leave my car in a strange place with an unknown mechanic. Eric advised me of the problem and the price to fix it. This could have been a horrible cos…
1613 W Church StLivingston, TX 77351
From Business: We are not your typical express car wash. Everything we do is ?Premium.? We deliver exceptional customer service and use the most advanced system in the industry to get you to Really Clean, Really Dry, Really Fast? Really!Friendly, Helpful Faces. We have raised the standards of customer service. Our customer care attendant…
1806 N Washington AveLivingston, TX 77351
Be very afraid of this place. My car was impounded here and everything was taken. My meds where in my vehicle and when I showed proper paperwork to retrieve items they called the local Livingston officer by the name of R. Booday, a black officer who was most illiterate. Was led to my vehicle wh…
1205 N Washington AveLivingston, TX 77351
Very unhappy with the service I received earlier this week. The staff was nice and offered me a $10 off coupon on my oil change. I was planning to drive out of state so I asked them to do an all over check of my car. Especially my tires because I couldn't find when I last got new ones. They said…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
i took my truck in to this David Bowen guy for some minor repair to my brakes, because they were screeching. so he keeps it for over two weeks and then charges me $515 just to put on a new rotor, a couple new brake pads, and a couple of brake hoses. less than a week later, the brakes dont work AT ALL! and this truck is not even a daily driver. so i went to talk to him about it, and with a smirk on his face he speculates the master cylinder is no good. keep in mind that when i confronted him about it, i kept my cool and didnt act a fool. and once i pointed out to him that $500 is a lot of money to pay for having my truck NOT being able to stop- he got pretty loud, snippy, and rude with me and said that $500 was a small price to pay for a brake job, and that the best he could do was charge me a couple hundred bucks to have it towed to his shop so he can look at it, and then charge me to fix the brakes again. so basically, he was saying there was nothing he was willing to do to rectify the situation. well, all i know is my truck didnt have a problem stopping before it went into his garage, and now it doesnt stop at all. just saying. i think he may have sabotaged the brakes so i would have to come back to him and fork over another $500. i would not recommend my worst enemy going to this guy. personal ratings:Customer Service: FAILExpedient completion: FAILReasonable Pricing: FAILCourtesy to customers: DOUBLE FAILi give this establishment a one star rating, only due to the fact there is no option to give star ratings below none.
very good family owned business.0 overhead bumper to bumper repair and service.give them a call they can save you money
Great family owned and operated automotive shop. Very honest and dependable people. I trust them for ALL my automotive needs...Thank you so much Jerry
My experience is similar to Phillips, I went up there with my mother in law to have my breaks worked on, a simple repair. He knew we were paying with a credit card. So instead of fixing it that day he kept my truck a few weeks! Then price gouged us with storage fees and work we did not agree to. Next day I was driving my mom home from her cancer treatments and the breaks failed completely on the highway when I took an exit. We nearly cashed!! I went up there to complain and he snubbed his nose up at me and acted like women are not important stupid and totally ignorant! He said it was the master cylinder without looking at my truck and said it would cost like $500 more!! I will NEVER GO THERE AGAIN!!!!
Eric's was fare and honest with me! I was in an usual spot, my car stopped on my way back Houston and the tow driver recommended Eric's. I had to leave my car in a strange place with an unknown mechanic. Eric advised me of the problem and the price to fix it. This could have been a horrible costly experience but it wasn't. Thanks Eric!
TERRIBLE! Never completed repairs we paid for and left us waiting at his locked shop for over 45 minutes to get a key in 20 minutes. Blamed his son for not showing up. Blamed his son for repairs not completed. Wasn't even there when we finally got the vehicle that still wasn't running. My son had to help his mechanic just to get it out of his lot. NEVER AGAIN!
Eric is the best kept secret in Livingston. I am new to town and feel very lucky to have found a good and honest shop where the prices are more than fair and the work quality is first-rate..
The building has been demolished. Don't know if they went out of business or moved to another location
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.