Remarkably horrible. If you are looking to buy a vehicle, many other choices out there. DO NOT BUY FROM THIS DEALERSHIP. I bought a Cadillac Escalade from this dealership and I can tell you with all certainty that they sold me a car that they KNEW had problems. I had to have the engine mount replaced after having the car for only 3 months. They would not cover the cost, so I paid $700+ for the repair. Now just 3 month later, I am having the same problem. On top of this, they charged me $700 for a paint protection service that they never provided. I called several times, they never called to book the appointment to have the service. I requested my money back, and they refused to refund me. I might need to seek an attorney but I felt that it was important to share my experience with potential buyers. You are better off drive 20 or 30 miles away to other dealerships if you have to because these guys could careless about you, they just want your money. DISGUSTING! ********** After I was able to get in touch with Pedram at Livermore Auto Group, my experience changed. Pedram listened to me vent my frustration, agreed to refund my paint protection without hesitation, and arranged for a rent a car while my vehicle was being fixed. While the situation was less than desirable to start off a business relationship, Pedram did what should have been done in the first place. He took care of our situation and made it right. I can only hope that he can clean house, and set the course straight for new customers. But I have to give him credit, he lived up to his word and did everything that he promised.
After searching for a reliable place to take my 2005 Audi A3, I was recommended to this shop by one of my clients, my audi was fixed the first time …
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"Zero Down Payment Car Loan " I was tired of the game and gimmicks that companies played while offering zero down payment car loans and was about to give up my dream of owning a four wheeler when I came across No Bull Car Loans. For bad credit applicants like me, owning a car would remain a distant dream had it not been for the help and assistance of people at No Bull Car Loans. With hassle free automobile financing options and pre-approved car loans in Bay Area on offer, this company made my life a lot easier. Thanks folks for making me the proud owner of my dream car!
These guys really try hard. Things don't always go smoothly - they didn't know how to fix my glove compartment hinges and as it turns out I have to buy a whole new glove box - but they tell you what's going on and make sure you get what you need in a timely fashion. Competitive pricing, which says a lot for a dealership service group. As long as Chrysler stays in Livermore, I'll keep going back.
Great home town service once you made it there selection is great. After purchasing my car I went for my first oil change I was shocked cost me only $5.00. Unbelievable... Keep up the good work.
Cris took very good care of me and was extremely knowledgable about the technology behind this electronic hybrid vehicle. Very personable and made me feel comfortable about my purchase.
Shaun and Zafeer made me feel welcome and at ease. They took the time to answer all my questions and concerns. Very patient and friendly. Returned my emails within an hour. Great job.
Great experience working with Chis, he is a pro who listens and really knows his products. You will not be disappointed working with him.
Jaguar Of Livermore is a fine institutes for all man and women.
Quick and easy ..
Lengthy, informative, caring& thorough