Animal Hospital of Livermore
41 S O St, Livermore, CA 94550
Specialties: Felines, Avian, Bunnies, Dermatology, Internal Medicine, Rabbits, Doggies, Kittens, Canines, Skin Care, Puppies, Cats, Rodents
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09/06/2010Provided by Citysearch -
I believe Bonnington really took advantage of my old parents. He told them that their 14 year old dog needed 2 broken teeth removed, a 3rd cleaned and 2 x-rays to support the dental surgery. The price was estimated to be $825 to $900.
The actual services done were a teeth cleaning and 4 back x-rays ($125 each) to show the dog’s arthritic condition that everyone already knew. Bonnington later said that no teeth were broken nor needed to be removed. The total actual price was more than $1,000.
My parents ended up paying more than estimated and received services that were not in line with the original diagnosis. Additionally, the dog never received the IV fluids that were paid for and needed, since the dog could not eat or drink for 12 hours.
Either Bonnington cannot tell 2 broken teeth from 2 unbroken teeth or, as I believe is the case, simply wanted to scare my parents in order to take advantage of them. The back x-rays were entirely unnecessary. Additionally, having an old dog go through unneeded general anesthesia without IV fluids and 3 days of painful recuperation was really a crime. The dog was so old, in fact, that he died 4 months later.
That was the last time we will bring any animal to Bonnington.