Alterra Pest Control
488 Lindbergh Ave, Livermore, CA 94551
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I was thinking about switching pest control companies and then Alexis showed up! She was great. She did her job well and took care of everything. She was also very friendly and professional. I decided to stay with the company because of her! So, thank you for changing my service person to Alexis.
We have been with Alterra for less than a year (signed up because I wanted to save money with their quarterly service). Up through our service in December everything was great. We were due for service in March which never happened. I finally called last week and was told they are SIX weeks behind schedule. I'm a little frustrated with not being informed this in the first place, but I was assured I was on the schedule (for today) and that I would get a call 30 minutes before the tech arrived. Well, it's now almost 6pm and I have yet to receive a call. I'm surprised that this company has such great reviews when they don't even bother to call and tell you your service is being delayed. Now I'm dealing with creepy crawlers in the house and wondering if I should call Clark back out since we never had any issues with them.